Scrapdaddy
Adventurer
Thought you Rover guys would like this one. Defender Ambulance. http://bringatrailer.com/listing/1990-land-rover-defender-127-ambulance/
I'll post here what I posted on Defender Source, I have nothing to hide. The support I received after posting this a couple of weeks ago has been very reassuring to know that Shayne is not as well liked as he may think in this community.
Enough is enough.
I was trying to do the right thing and keep away from publicly airing dirty laundry, but this has gone too far.
I am a law abiding citizen and the same can be said for my customer in this D90 debacle.
It is true that 2 years ago when I started my Defender business I knew nothing about mechanics. I just had a love for the vehicle and wanted to have one here in the US.
I decided to buy a further 5 from a UK company and start a business, but unfortunately the Defenders that arrived were not of the quality I wanted to sell to my clients. I have had to change 4 out of the 6 with new engines, transmissions, transfer cases etc . Do complete interior rip outs on all 6 and complete paint jobs on a few. It has been a seemingly never, ending nightmare.
Shayne Young, was the ‘only guy in town' (or so I believed) who had the knowledge, the experience and the ability to fix my Defender vehicles. I paid him in excess of $60k over the course of only 12 months, to which he never completed not even one project, and forced me into a position where I had repay $100k's of dollars in refunds to customers who ran out of patience waiting for their builds to be completed. One customer demanded his money back in full and another decided to have the car shipped to his local mechanic to finish the vehicle. Two customers were refunded large discounts as they chose to take delivery of unfinished vehicles rather than leave the trucks in the hands of Shayne until a completion they feared would never happen.
Amazingly, at one point in our relationship, I formally proposed to buy his business, “Prestige European', in the middle of 2014. After commissioning a full background check however, it emerged he was on bail for a number of offences, not least a 3rd degree felony charge for not remitting sales tax that he had collected, to the state of Florida, a crime punishable with up to 5 years in prison. After further investigation into his criminal past not only in the USA but extending across Europe and to his home country of Australia, it was enough to make anyone run a mile. A quick search on Broward Country Official Public Records alone is 7 pages long. Feel free to look for yourself.
https://officialrecords.broward.org/oncoreV2/
The business “The shop on Broward' is actually under his wife's name and not surprisingly, was closed earlier this year before the April cut off. However, he has opened and closed a large number of companies over the past few years, all operating out of the same premises. My lawyer advised me not to get involved with the purchase of his company.
From this point on I kept my professional relationship with Shayne in order to recover some of my losses and finish my vehicles.
There is not enough time in my day or yours to go into everything that has happened, but suffice it to say that if you know Shayne, you might know what ordeals I have been through. However, as I was at his shop almost every day from January 2014 thru to March 2015, I know that I'm the only mug whose cars he was working on to this extent. You may be familiar with a few DIY projects of his own; don't believe for one second a paying customer gets anything better.
If I focus only on this white D90 build, I hope you will finally understand the issues at large.
Upon delivery of the D90 to his premises at 711 W Broward Boulevard, Fort Lauderdale - which company was operating there at the time I don't know, it could have been - The Rover Shop/Prestige European/The Shop on Broward/Down Under Up over Enterprises/ Saab Service/ Prestige Euro Tech Service/Prestige British Auto Service/ Oztralia Inc, but it was May 2014. A number of items were flagged as problems/issues and immediately a complete works list was agreed upon. After 4 months of doing nothing Shayne finally began addressing items on the works list. After a repair bill in excess of $12k, I then advertised the car for sale. I sold the car a few weeks later and the customer came to collect at 9am on a Friday morning according to the schedule agreed upon by Shayne. Shayne, in his usual fashion, had not finished the repairs and the customer did not leave his premises until 10pm that night. 100 miles down the road the engine exploded. The customer, a devoted Defender lover, stayed with the project and Shayne convinced him and myself a diesel to gas conversion was the best route. Shayne specified the equipment, the flat project price of $12k and the time frame in which he would complete it. We paid a deposit against the set project price and with a quoted 6-week time frame, Shayne started. This was September 24th 2014….
…..Seven months later, after 2 transmissions, 2 engines, an exhaust that didn't even arrive until February, moving from a Gems setup to a 14CUX setup, 3 fuel pump failures, 2 distributor setups, at least 3 radiator setups and a range of excuses for delays that ranged from the mundane to the truly specular all combined with the reality that the customer had now flown into Florida 5 separate times to pick up his car, as instructed by Shayne, but he always had to leave without the Defender – It was decided it was best that when Shayne had fully finally finished, I was to pick the Defender up, get it valeted and use it for a week to iron out any problems before the customer flew back in for the 6th time.
I got a text message from Shayne on the 13th April saying ‘I think I'm done with it…' he sent this after a long conversation with the owner saying it was ready for me to pickup. After going to his shop everyday for the next 10 days because it wasn't finished, the wheels weren't even on it when I went round on the 13th, he finally verbally said he was completely finished, there was nothing more he could do and I drove it away on the 23rd April.
After less than 8 minutes down the road driving at no more than 40 mph it raced to 230 degrees (this is with the A/C off ). It took me over an hour of stop/start to get 10 miles down the road. I decided to take it to another local mechanic who deemed the car not road worthy after having diagnosed a few initial problems, such as numerous concerning engine knocks and ticks, oil leaks and worryingly, the fire risks that were prevalent, most notably from the mess of a wiring harness resting on the transmission and a plastic fuel filter rated to only 7 psi which Shayne had badly installed with 90 degree bends next to the exhaust. At this point, I decided that there was no point in taking the vehicle back to Shayne for him to spend another 2 months trying to fix his problems, just to be exactly in the same position.
Enough was enough.
We have spent a further $20k fixing his mess over the past 3 months. Myself and my customer are not afraid to spend money, provided we get sound workmanship and a completed product. I am attaching just a few pictures of the work Shayne did. I am no mechanic, although I have learnt a great deal over the past 2 years, and I'm getting good at recognizing bad workmanship when I see it.
At this point, all communication moved to email as Shayne has a way of twisting verbal conversations and as this was a 3-way conversation everything needed to be documented. His initial idea was to pull the engine out again and for him to rebuild another new engine. We instructed him that we were not prepared to do this and were having the vehicle independently assessed. We asked for a final proposed bill so we could understand where we were. Shayne simply replied ‘send me pictures'. After a week, we emailed again saying that the independent analysis had not been favorable and again requested the final bill, to which he replied he was calling the police and that I was to have a nice day, or ‘what was left of it'. At this point we had no choice but to bring our lawyers into the communications and to this day, 3 months on, Shayne has refused to acknowledge a single email or send us the bill.
Both myself and my client sent Shayne emails requesting a bill so that we could sit down and work out if we owed him anything. We still want to settle the bill based on the initial deposit, our inventory of parts still in Shayne's possession, minus the parts and work that have failed on the vehicle. Our lawyer has also sent written requests asking for a final bill without response.
His comments of a proposed bill of $32k is quite frankly, unbelievable, when the verbal agreement between all parties was a flat fee of $12k. We did part way into the build add a brake package as the brakes were not man enough for the more powerful engine, so we did a disc brake conversion, of which all parts were supplied to Shayne FOC apart from the donor axles which Shayne removed off a $500 scrap Discovery. There were no other major items added to the build.
The police did indeed call myself and my client around 3 weeks ago, as it was their duty to follow up from a complaint, and within 48 hours they called back to say they would not be taking the case any further as nothing criminal had occurred and it was for us to work out civilly. For Shayne to be claiming he is filing charges of Grand Larceny is just another example of his childishness, as only the police can file criminal charges.
If Shayne continues to refuse to communicate with our lawyers, then we are by the end of this week, considering this matter closed. He has in excess of $10k worth of our assets on his premises, some of which he has already attempted to sell on this forum and eBay without our permission.
I personally feel we have saved Shayne a lot of trouble by finishing the project elsewhere. After 8 months he was unable to do the work and the other mechanic has not only fully replaced and repaired everything but also fitted another reconditioned 4.6L V8 immaculately in less than 8 weeks. I am sure Shayne is quietly thankful the project is out of his hands as it was a project beyond his capabilities.
Shayne continues to this day to harass my family with threats mainly by text messages, claiming police are going to be turning up on their doorstep and he is watching their every move. The latest has been an ominous round of emoticons. It is so juvenile it's sadly no longer a joke and he needs to stop.
If you don't believe a word I have written, then you should look at the Better Business Bureau and see a complaint against Shayne from 2013 where he did exactly the same to someone else, although her build took 2.5 years.
One consumer complaint resolved for The Rover Shop/European Only - South East Florida BBB
I have nothing to hide, if you want to talk, send me an email and we can exchange numbers.
lee@savagedefender.com.
I can't imagine sandblasting a chassis of a vehicle with all of the body and suspension still in place - and then not painting it either... Sounds like a recipe for a disaster... at least they removed the gas tank! Seems like the sand would get into every seal and would quickly result in failures / leaking everywhere - but I guess it starts out that way already.
Perhaps, as the seller states, it was done to assess the condition of the chassis - but I think its done to just make it look "better" to the less informed. Seems like the buyer would need to do a complete teardown of the entire vehicle to preserve the chassis after this "treatment" and it being in Florida afterwards...