Poison Spyder Quality

[Maloppa]

I had been a fan of Poison Spyder for many years and had used several of their products on different builds. Is it just me or has their quality and organization continued to decline? I know they have changed hands once years ago, but I get tired of tech support giving me the run around. They promised to send me a part months ago and nothing has arrived, so I wait on hold to ask about it. Guess they figure I will give up. Maybe it is just me, but I'm sure there are plenty of vendors that will be happy to assist in the next builds.

 

[zgfiredude]

Sad.......I am having similar issues with another vendor who has simply vanished.....web site works and will take your money, but then crickets!

 

[jeepers29]

I had been a fan of Poison Spyder for many years and had used several of their products on different builds. Is it just me or has their quality and organization continued to decline? I know they have changed hands once years ago, but I get tired of tech support giving me the run around. They promised to send me a part months ago and nothing has arrived, so I wait on hold to ask about it. Guess they figure I will give up. Maybe it is just me, but I'm sure there are plenty of vendors that will be happy to assist in the next builds.

They were bought by Transamerican{4WParts} a couple years ago. I am surprised it took this long for them to go down hill. Very sad because PS used to be top notch in both quality and CS.

 

[Zeep]

I never ordered from them. They used to get great reviews on other forums.

 

[Maloppa]

I finally got through today, but was referred to another tech that's answering machine said he was "out to lunch". So we will see