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Hi Roman, We saw the video you shared about the issue when closing your tent, and we’re sorry to hear you’re experiencing this. We always try to support our clients the best way we can, and we’re sorry you didn’t have a good experience. After checking with our internal team, we couldn’t find...

Still wondering which RTT is best for you ? Have a look at this extensive review : https://www.jamesbaroud.com/en/brochure/ "Before purchasing your roof tent, examine carefully the conditions of warranty. If the salesperson is not able to supply a written version, run ! If the conditions are...

Dear Eatsleepwoof, we are really sorry about that. That's why we had to cut ties with that distributor, because they had business behaviors which are against our service rules.

Still wondering which RTT is best for you ? Have a look at this extensive review : https://www.jamesbaroud.com/en/brochure/ "Before purchasing your roof tent, examine carefully the conditions of warranty. If the salesperson is not able to supply a written version, run ! If the conditions are...

Dear Oilbrnr, did you claim for warranty? Best regards James Baroud