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Hi John, I have been selling Autohome tents and have been affiliated with the brand since 2012 and was copied on the emails - I also received notice you were posting here so I thought I would respond. I am more than happy to assist you with any product needs, but it looks like you are looking...

Hi John - the folks at Autohome have responded to your emails from last week and Defenders Northwest responded to your emails from yesterday. Please reach back out to them at sales@autohomeus.com if you have a product concern or need they haven't already addressed.

We have made several changes over the past couple of years. I apologize for the difficulty you had in receiving a response previously.

I'd like to take a moment to express that, as the distributor of Autohome products in the United States and Canada, we would have handled this situation appropriately, particularly for a brand new tent. We would then work with the factory on the back end to find a resolution. I am sorry that...

I am holding a small Columbus cargo net in my hands. Would you please email me over at sales@autohomeus.com and I'll get you set up? - Michele

nope, but I can look tomorrow. What size Columbus do you have?

If you're in North America, Autohome USA has some of these in stock; just reach out to sales@autohomeus.com with your tent model, size, and year if possible.