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Thanks for sharing your experience with me. I am considering their caribou lite so I really want to know how the company deals with issues. This helps me make a better informed decision. At least one good thing for me is that this camper uses a different lift altogether.

My name is Andrew Russ. Email is andrewwrayruss@gmail.com. I was the guy trying to buy the Grandby you had on consignment. I always dealt with Mike because he was the first person I spoke with and met at the factory. Every time I called with an offer he said he would call back and never did. He...

Please tell me more. Which model? What exactly happened? Did they fix it? Do you still have it? How did they treat you?

That sucks to hear. I have only talked to Bob so far. I try to call often with lots of questions to kind of test people's patience. Ill see if they snap at me. FWC hasn't answered one of my emails and about 4 of my calls so far. Surprising since everyone seems to say they have the best customer...

That was a great link. I wish he would have put up more video from Outfitter but he made Hallmark look really good. Thanks Rotti, very helpful.

I don't see any pictures either.

Here is a link where Outfitter compares their camper to the Hawk. http://www.outfittermfg.com/campers/new-campers/competitive-comparisons/41-outfitter-vs-fourwheel In addition to that I compared the exterior measurements of FWC Hawk, ATC Panther and the Caribou. They are all very similar in...

I was wondering what bad things you have heard about their customer support because I am considering this camper. I have a thread going on Wander the west and nobody seems to have much input good or bad on the caribou lite. I did find a few comments saying they have good service and have had...