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Thanks! Your rep emailed right away and gave me a possible simple fix. I finally got a chance to get to moosejaw to pick up the cooler. Completed the simple fix that was outlined and it seems to be working again. thanks again for escalating it.

My first post but I lurk a lot. not sure where to turn or if Dometic monitors this thread? bought a CFX395DZ on Black Friday sale from Moosejaw last year. I’ve been working on a trailer build and finally got it finished this summer. The CFX was used inside around the holidays for drink storage...