Search results

They did not, see attached photo

This is what they emailed me. If Symmetry Trailers would have just given me a copy of the component build receipts (I have none, not for anything on trailer), would’ve saved me weeks of back and forth with Timbren.

Thanks for your reply, tried all of those actually. Small Claims Court with Symmetry Trailers is looking most logical currently. In Wyoming cases only up to $6,000. This would cover the new suspension and what they charged for what was supposed to be warranty work. Yep that’s right, once...

My advice to anyone ….. Stay away from Symmetry Trailers. Terrible quality, doesn’t stand behind their build.

Agree, After dozens of back and forth emails with Timbren’s customer service and their engineer dept, by way of removing to acquire a part model number (Symmetry refused to give us this information). It was determined by Timbren that Symmetry Trailers installed the wrong part being that it’s...

Finally… According to the customer service and an engineer at Timbren, turns out the builder, “Symmetry Trailers” installed the wrong type of Timbren suspension for the build. Wasn’t the wrong size after all. It required the Heavy Duty 5200# suspension for off road driving and what the...

How heavy is your rig? Just curious

Does anyone know of a decent trailer repair shop that could possibly change us out to a straight axle in the Midwest if we decide to switch types. We are in Chicago. I really like the ride and handling of the Timbren (now that it’s somewhat aligned) and how it feels at highway speeds. Just...

We are in touch with Timbren now waiting to confirm if the wrong size suspension was installed when built by Symmetry Trailers, hopefully will know by tomorrow. Had to get photos off the stamping on the top of axles because Symmetry refuses to provide build receipts. Alignment/cambre was...

They also sent us out the door with under rated C load tires. We have since upgraded to E.

I feel your pain, I deeply regret my custom build with Symmetry Trailers.

Ok this is good to know. How big is your trailer?

It’s installed incorrectly yes, the issues are due to incorrect weight load of the product. We are in the process of fixing ourselves, done with Symmetry for now. Just wondering how others are doing with their Timbren suspensions. Or if we should just go straight axle. Trying to make our...

Hello, (quick version bare with me) We have a fairly new Symmetry Brand custom overlanding toy hauler trailer with less than 10,000 miles driven with it. We’ve had nothing but problems with the build since day one unfortunately. That’s right it was returned within 12 hours for water...