Hello, I don’t post very often or do reviews. I have benefitted from people that do reviews as I generally research everything I buy. So for those that take the time to review stuff - thank you.
I was excited to receive the DMOS Elite shovel today and was really shocked by what I found. I will acknowledge up front that yes, it is a $200 or $300 shovel (depending on model) when you can get a shovel much cheaper. I appreciate though, innovative and really high quality / craftsmanship stuff. So I decided to purchase the Elite which is $300.
My initial impression when just taking the handle out of the box was how completely out of whack the tolerances where on the model I received. I was shocked as it appeared as though the holes drilled in the aluminum were done by hand. The handle was wobbly (for lack of a better description) and quite frankly the whole shovel was wobbly. One of the holes in the aluminum was oblong and not a circle. I requested a return label within about 30 min of unboxing which DMOS kindly provided.
My intent is not to bash the product but it is marketed as a very high quality tool and I really struggle with what I received. If it was produced better and did not feel so flimsy, I would have kept it. Just wanted just share my experience so people are not as surprised as I was upon receiving it.
I took some videos but they are all too large to post Even after I cut them down to a few seconds each. Anyone have some tips on posting video?
***** Edited to add videos below *****
Perhaps some of the tolerences might left loose on purpose in order to facilitate getting the pin through with dirt on the shovel. However, even if done on purpose, it just makes the entire feel extremely flimsy. So be advised so you are prepared to be okay with this while using the tool.
Also, before anyone asks... I did share my concerns with DMOS Collective. They told me they would share my feedback with their team. They did not tell me that what I experienced was an abnormality or unusual so I proceeded with the return.
I personally am going a different route now. I found and purchased another shovel that is fixed and I will update this post with my impressions on that shovel once I receive it.
Regards,
I was excited to receive the DMOS Elite shovel today and was really shocked by what I found. I will acknowledge up front that yes, it is a $200 or $300 shovel (depending on model) when you can get a shovel much cheaper. I appreciate though, innovative and really high quality / craftsmanship stuff. So I decided to purchase the Elite which is $300.
My initial impression when just taking the handle out of the box was how completely out of whack the tolerances where on the model I received. I was shocked as it appeared as though the holes drilled in the aluminum were done by hand. The handle was wobbly (for lack of a better description) and quite frankly the whole shovel was wobbly. One of the holes in the aluminum was oblong and not a circle. I requested a return label within about 30 min of unboxing which DMOS kindly provided.
My intent is not to bash the product but it is marketed as a very high quality tool and I really struggle with what I received. If it was produced better and did not feel so flimsy, I would have kept it. Just wanted just share my experience so people are not as surprised as I was upon receiving it.
I took some videos but they are all too large to post Even after I cut them down to a few seconds each. Anyone have some tips on posting video?
***** Edited to add videos below *****
Perhaps some of the tolerences might left loose on purpose in order to facilitate getting the pin through with dirt on the shovel. However, even if done on purpose, it just makes the entire feel extremely flimsy. So be advised so you are prepared to be okay with this while using the tool.
Also, before anyone asks... I did share my concerns with DMOS Collective. They told me they would share my feedback with their team. They did not tell me that what I experienced was an abnormality or unusual so I proceeded with the return.
I personally am going a different route now. I found and purchased another shovel that is fixed and I will update this post with my impressions on that shovel once I receive it.
Regards,
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