ISSUE with Dometic Go 11L water Jug

Dave in AZ

Well-known member
ISSUE with Dometic Go 11L water Jug "Hydration system".

The 2.5" lid cap cracked, due to air pressure while sitting in hot garage. I should have opened the airflow valve a little, but didn't think of it. Most water containers can flex due to air inside heating up, but the Dometic jug is rigid. Luckily, jug is ok, just the lid top was a weak point. Dometic is gonna send me a new one, I think, but didn't have any in stock today when I called for warranty.20240913_134207.jpg
Anyways, just a heads-up to crack open the air valves or fill lids on water bottles a bit, if stored in hot areas!
 

Dave in AZ

Well-known member
Update, Dometic had me send them a pic of cracked lid, pic of serial# sticker, and puc of receipt which they accepted my credit card statement. About a week later I got a new cap in the mail.

All good, warranty service was direct through Dometic via their 800 phone
 

Forum statistics

Threads
187,625
Messages
2,895,988
Members
228,596
Latest member
donaldsonmp3
Top