For those who went with Accutune, how was the service like?
I understand there's a situation going on around the world at the moment causing delays and what not. One day I call the person on the phone was great and all ready to place an order, he wanted me to confirm the measurements. The next day I call back with the measurements, things seemed to suddenly change with not accepting orders for customization anymore. Its been a couple of weeks now, still no progress even mentioned on being accepting of any brand in a 2.5 or 3.0 size.
Radflo seems the easiest to talk with and does offer any size in any length with specific valving, but with many reviews and pictures of failures , not really interested in spending a few grand on a questionable product.
Hi, sorry to hear about the issues. I have sent you a message to learn more about exactly what is going on and to see how we can resolve it.
Due to COVID-19 we have had to suspend offering custom oem fit shocks that require special bushings, sleeves and hose routing for unique applications.
Every shock is still custom tuned, and we still offer customized shocks for our popular applications.
If Fox or King already make a shock for your application we will build it and custom tune it. *except IFP shocks
It is just the unique vehicles (eg: 1995 Dodge Camper Conversion) that we are not able to support at this time.
If Fox or King do not advertise a shock that fits your vehicle, we are not able to rework another shock to fit it at this time.
We have hired more people to help handle the demand, but it is going to take some time to train them on the extreme complexity of custom oem fit shocks (literally every dimension is custom).
When looking at custom tuning you need to think about how they are coming up with those tunes.
AccuTune Off-Road use engineering equations, and experience to make sure you get the best tune possible.
AccuTune also ask a lot of questions to make sure the tune is correctly customized.
It is easy to make custom tunes, it is very hard to make
good custom tunes.