First? I would research your local dealership... Check and see if any complaints are filled with the BBB, second, meander in the service bays note where the very back exit is, approach from that end and start your inquiry whose who and whose been working there the longest. If you can establish service techs that have a lengthy work history, thats a plus. Third, look around at their work area, organization? Are they slobs? Dirty nasty tools that never get wiped down or cleaned, they're clothing? Who wants all their filth in/on your $38,000 rig. Meet with the service manager, how long has he been there? Five star rating? If not, there can be mitigating circumstances, such as awful owner/s, where the sell is more important than any kind of service afterwards. The express lubes pay the least shop rate, hence, the WORST service. Not always, but, check everything before driving off the lot.
Don't be afraid to ask questions, but always be kind. It helps if you take a moment and introduce yourself as a first time potential Jeep buyer and are curious what they think, mechanics are some of the coolest folk you'll ever talk too... because they are not the guys selling you the vehicle. If you have any concerns about specifics of the vehicle you have your eye on, ask the tech who has worked there for 5 to 15 years! If their certified techs, even better! They can give you an idea of the little quirks that owners seem to complain about with such and such modal Jeep.
Meet the general manager, how long has he worked there? Does he pass your mental assessment test? Or is he just another hustler?
Sales personnel: I live in California so? Don't hold this against me ok? In the event you get approached by some wannabe gangstah kid whom cannot fathom the Kings Lingo... do not let your heart be dismayed. This has happened so much my wife with checkbook in hand suddenly, before I have a chance to say a word, has disappeared from the scene!
I wrote a whole bunch more, let's just say, "see the sells manager and explain you wish somebody who really knows Jeep product, and someone who does not insult your knowledge of Jeep. Much of the time, just as you've indicated here, you are reading, researching, way more than the average Joe car sells men out there. Its sad far to many are only there for a paycheck, thats it. Another wards, sells people do not think out of the box and consider their clientele. Other areas of the country may not be this way at all, and I do not wish to disparage all Jeep dealership, as I LOVE Jeep. It just discourages me how something so good, can be ran by the So Lame! It begins from the Top down...
My meaning here is, do not be afraid of establishing a friendly customer relationship with your jeep dealership. Meet and greet, ask questions, make it your home sorta. They need you and your wife to give them preferable excellent marks after your purchase, to include any subsequent service you have done in the future. Another-words, if your dealership truly values your business, and they remember your name each time you come back, and it is always with a smile and a handshake, well?
Thats just purdy darned cool in my book.
I'll even pay alittle bit more if I have too~why? Because they earned my trust.
Try that at CarMax, or Internet CharlieJeep.com where we guarantee the lowest prices anywhere... Yah sure buddy? Until you need service under warranty and you drive that machine of your's into the very dealership you, the wife and management got into a big flap over...
Regards to a 6 or an 8? How much and how offen you wanna tow? I love the new PenthouseStar [;>0 V6, unless you don't mind the lousy city milage the V-8 will give you.
Reliability of engines? These engines are also packaged in many other chrysler/Dodge products. Someplace (?) I read and viewed a Jeep durability report/video in detail describing all that these vehicles must be expected to endure and perform. This months Peterson FourWheeler Magazine has an article on the New Moab versus Limited Grand Cherokee TrailHawk edition.
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