Transit "software update", but not a recall.

AbleGuy

Officious Intermeddler
From that notice:
URGENCY / EXPIRATION DATE
This Customer Satisfaction Program has an expiration date of August 31, 2025, to encourage dealers and customers to have this service performed as soon as possible. We recommend dealers utilize their FSA VIN Lists’ names and address to contact customers with affected vehicles. … FSA VIN Lists are expected to be available on August 23, 2024


Did you just get this notice? Half a year late? If so, that seems like some truly incredibly sucky customer service !
 

zip

I prefer social distancing.
From that notice:
URGENCY / EXPIRATION DATE
This Customer Satisfaction Program has an expiration date of August 31, 2025, to encourage dealers and customers to have this service performed as soon as possible. We recommend dealers utilize their FSA VIN Lists’ names and address to contact customers with affected vehicles. … FSA VIN Lists are expected to be available on August 23, 2024


Did you just get this notice? Half a year late? If so, that seems like some truly incredibly sucky customer service !
I don’t own one. Still doing my research, but this on top of my list.
 

zip

I prefer social distancing.
yep mine is most likely under this program. I need to go to the Ford dealership asap.
On the Transit forum, owners are complaining that this software update has a very negative impact on the AWD capabilities.
 

Christian P.

Expedition Leader
Staff member
On the Transit forum, owners are complaining that this software update has a very negative impact on the AWD capabilities.

If that's the thread you are referring to, I am not reading it the same way. Sounds like 2 guys who have perceived a negative impact versus 2 guys who said no impact. And probably hundreds more who don't post because they did not notice a change.

 

zip

I prefer social distancing.
If that's the thread you are referring to, I am not reading it the same way. Sounds like 2 guys who have perceived a negative impact versus 2 guys who said no impact. And probably hundreds more who don't post because they did not notice a change.

There were quite a few threads. Just about all the posts on the FB page were negative. I still hope to buy one soon. Hope you don't have a negative experience.
 

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