I bought my Ural Gear-up brand new in 2017. It's the first year that the odometer is in miles instead of kilometers. All I have done to the bike is change the oil, gear box fluids and use good gas. (at least 91 Octane, no ethanol.)
I have driven it mostly around town and back in the woods. I have taken one 700-mile trip that I broke up into two days.
First the negative. 1) Tech support is NONEXISTANT, be comfortable with diving into an engine and diagnosing/fixing issues yourself. (This has been a huge issue for me as I am not the most mechanically savvy).
2) Learn to change the tires yourself. I took mine to a shop that deals mostly with tractors and big trucks (only option) they destroyed my inner tube changing the tire. I will be very proactive about learning how to change my own tires.
3) The engine is cold blooded and underpowered. The bike weighs in at a dry weight of 749 pounds, the engine is a 750 boxer (opposable piston) based off of the BMW R1. (My memory might be a bit off, feel free to double check my numbers.)
4) It's a four speed, learn to enjoy the fact that this is not a thousand mile a day bike. You have to be a person that enjoys the trip as much as the destination.
Now the positive. 1) It seems that with every identified issue, Ural addresses and changes things to fix the issue. Example, I have been told that the 2020 Urals have a better ignition so that they aren't as cold blooded, and it mitigates the famous "Ural cough".
2) I have had more issues with my 05 Harley sportster then I have had with the engine in my Ural. The engine sounds like a friggin sewing machine.
3) You have all the torque in the world!
4)You have all the space you need for as long as you like. If you wanted to plan drop-boxes and resupply drops, you could spend months in the middle of nowhere on your Ural. That two wheels drive will get you almost anywhere a side-by-side UTV will go.
5) It's fun to ride with your dog!
Feel free to contact me if you have other questions.