big sky trapper
Adventurer
well I just had a very pleasent experience dealing with their customer service dept.
Last night trying to beat some of the spring fever for getting out some more. Starting going through all my gear. Was playing with my filter in the sink and a very tiny crack emerged from the bottom of the canister. called them up and told my story and they are covering it under warrenty, 15 years later!!! plus sending me an update kit and spare o ring kit as well.
No hagglin' or battering back in forth, just a no problem we'll get it out to you.
I wish more were like that that ive delt with.
Last night trying to beat some of the spring fever for getting out some more. Starting going through all my gear. Was playing with my filter in the sink and a very tiny crack emerged from the bottom of the canister. called them up and told my story and they are covering it under warrenty, 15 years later!!! plus sending me an update kit and spare o ring kit as well.
No hagglin' or battering back in forth, just a no problem we'll get it out to you.
I wish more were like that that ive delt with.