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Hi norcal My colleague has sent you an email with an update and a tracking number to your personal email address. If you have any more questions please send them to my personal email address. Just to confirm my self and my colleague who has emailed you we are both on leave away from work and...

Hi norcal My colleague has sent you an email with an update and a tracking number to your personal email address. If you have any more questions please send them to my personal email address. Just to confirm my self and my colleague who has emailed you we are both on leave away from work and...

Hi norcal I have ask you to contact me in your other thread. Will await your reply, I will personally follow up your request and find out what has happened Look forward to hearing from you Regards Brett. Fron Ark

Hi to all in this thread Just wanted to say thank you to the help and support offered to norcal. I will personally follow up what is happening with norcals situation. Once again thank you for the help and support offered to norcal. Keep up the good work Regards Brett From Ark

Hi norcal This is Brett from Ark, Sydney Australia. Can you please email me My email address is brett@arkcorporation.com we are here to support all our customers. I look forward to getting your email so we can sort out what has happend Regards Brett from ark

Hi tbone 1004 i can confirm that two new models have been released in Jan 2015 they are the AP715, this is the direct replacement for the current AP620 and the top of the range AP730. in terms of a release date for the two new models into the USA we have nothing set firm yet but as a guide you...

Hi to all in the USA just wanted to check in and see how you guys are going over there ? Here in Australia they were saying on the news that the USA is going thru really bad cold weather system especially in the eastern states, i hope you are all staying warm and safe. if anyone has any...

Hi mattlines thanks for posting up your question, there are a lot of factors that will affect the run time of an Ark Pak some are listed below external temperature storage position in sun light or shade, will run longer in shade humidity battery type you have chosen- best performance is...

Hi to all just wanted to advise that i am back from leave and if anyone needed help or information please ask. i hope that you all had a Merry Christmas and a safe Happy New Year with Family or Friends. i am looking forward to a big year in 2015. Regards Brett from Ark

Hi WhileInTheWild the Dc to Dc car charger does not have a low voltage cut out, if your cig socket is constantly live then you must take out the Dc to Dc car charger so it does not drain your starting battery. your particular use will work fine as long as you follow some guide lines, that is...

Hi WhileInTheWild this means you can connect directly to the battery or the external terminals on the left hand side and even via the Anderson Plug on the right hand side as well, when you want to charge up by solar. do not connect to the Dc to DC charger it requires a constant current to...

Ark 2014 Christmas New year shut down period Hi to all i know i just posted up about asking questions about the Ark Pak and then i thought i should also advise you of our Christmas and New Year shut down. just wanted to advise that Ark Australia will be closed from Friday 19/12/2014 and re...

Hi to all i just wanted to advise that if any one has questions or queries about the Ark pak that you are most welcome to post them up, there has been a thread started in the camping equipment section of this forum, but i thought it would be best to also put up a thread in this section as...

Hi Dave yes it is possible the only other thing to keep in mind is when you want the power pack to charge you must have the red isolator key in the on position, this is really important as if you have it off the battery inside the power pack will not charge. Regards Brett from Ark

Hi Dave just a follow up you may also want to look at post number 353 it was done by myself and does relate to your question it may also be an option to consider, let me know your thoughts on post 353 and if it was helpful. Regards Brett from Ark

Hi Dave yes you can do this but there a few things you need to be aware of, by doing this it is called an unregulated charge (unless you put in a smart solenoid) and is no good for the battery if left like this for more then 2 or 3 hours you leave yourself open to over charging the battery...

Hi Iivan congrats on your purchase of the Ark Pak, if you have any questions about it please post them up here Regards Brett from Ark

Hi WhileInTheWild the Ark Pak will charge via your normal 110volt power supply at home and also via your 12 volt cig socket in your car, the 24 volts is the OUtPUT not the input. if you have more questions please ask. Regards Brett from Ark

Hi Dstock yes you can charge it by solar panels this is no problem at all, you just need to make sure your solar panels have a charge controller or voltage regulator, this is to protect your battery from being overcharged. if you have any more questions please post them up. Regards Brett...

Ark 2014 Christmas New year shut down period Hi all just wanted to advise that Ark Australia will be closed from Friday 19/12/2014 and re open Monday 05/01/2015, you are still able to make purchases from the USA website no problem at all, if you require tech support you will have to wait...