Anyone - Vendor or otherwise - want to sell me a bumper?

Schattenjager

Expedition Leader
1995 4Runner (early) in need of an ARB style bull bar for winch and animal strike protection. Have a pocket full of bumper money, have talked to FIVE (5!) companies that say they are in the business of selling stuff yet wont call me back. It is as if looking up something is not in the job description - how dare I call without a part number?!? Anyone that looks at my Tacoma and Land Cruiser threads will know I'm a real, non-tire kicking consumer. Anyway - if you or someone you know has realistic prices in the internet age and would like to sell me a bumper - please post here!
 

Schattenjager

Expedition Leader
Thanks for the input - I am working on this project anew! The problem has been vendors unwilling to take the time to do ANY work on the phone at all - preferring I go to their website. In my estimation, and that of my wallet, that is a lazy way to treat a customer that has taken the time to call an advertised 800 number. I really enjoy them talking over me while I am I trying to tell the vital info like make and model, and location. Then I get the attitude - 'well, if you want the bumper, You are going to have to do the WORK for us - we will just give what you tell us to ARB.' Hell, I might as well become an ARB dealer myself. Hmmm....

Call me old school, but I appreciate each of my clients and I know they have options, so I work very hard to earn their business by going beyond expectation and doing what I say - and I try to do it with a high level of respect. If I can't do that anymore, I fully expect to get pushed out of the way by those that can do it!

Many clients are crap heads and difficult to work with. But when I'm buying supplies, the grocery store takes their harder earned money the same as it does the nice folks' easily earned cash. I do not have the luxury of waiting for everything to go my way. It seems like a lot of the 4X4 vendor community got into the business for the discounted gear and maybe make a buck or two - if it's not too much trouble.

RANT OFF\ I'll post again when the next step takes place!
 
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Mr. Leary

Glamping Excursionaire
TRDParts4U has always taken the time to answer my questions or work with me to solve a problem. Having watched them work personally, I now understand that taking time for their customers is why Jacque and Barb usually work 60+ hours per week. They don't have to, but they believe that its an important part of doing good business.

x2 on call Jacque of Barb. I'm sure they can fix you up, and they can usually find ways to save you some cash.
 

ab1985

Explorer
x3 on Jacque and Barb @ TRDParts4U. I've had nothing but great experience for years, and so has everyone else I've ever heard mention them.
 

4Rescue

Expedition Leader
X100 for TRDParts4U and Jacque... They're awesome and their attitude towards the customer shows it.

Cheers

Dave
 

Co-opski

Expedition Leader
Underground Performance in Anchorage off the Glenn Hwy has got me the ARB parts that I needed at a good price. They have been higher on the original price but tack on shipping to Alaska they were cheaper by hundreds. Jeremiah worked with ARB in fitting non-north American Nissan Frontier/Navara OME suspension for my rig. The problem is that they are that good it is nearly impossible to get your truck into their shop. Not bad if you're installing it yourself. I saw your rig on the Seward hwy the other day. A well built expidition rig always gets my eye wondering, looking good BTW.:elkgrin::smiley_drive:
 
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Schattenjager

Expedition Leader
Well, out of the recommendations and calls I have made - one is in communications with me. A buddy and I had lunch today and I told him about this plight and the common problem of finding good service / people who know, care about, or even understand their jobs / products that do what they say and he was in agreement. to quote him:
"I'm having a hard time giving money away."

Now, this is not my first time to be a consumer. :) Nor am I hard to please. But I am unwilling to give money to just any idiot with a sign or a website who also has a mortgage.

I called the folks in AK - Underground - they were way out of line. And who knew that shipping rates could vary so much from one vendor to the next despite the fact the ALL drop ship from ARB in Seattle? I've been quoted as much as $250 more in shipping from one outfit as most the rest charge.

The net has been hard on many small companies bottom line mainly due the fact that the mystery of cost vs profits has become so transparent. I do not begrudge anyone making money, but I despise being ripped off as much as being ignored. I've done a lot of ExPo business and mostly had great experiences. This phenomena seems to be springing up more regularly and in more areas. It is becoming harder to tolerate.

More to come!
:victory:
 

cruiseroutfit

Well-known member
...And who knew that shipping rates could vary so much from one vendor to the next despite the fact the ALL drop ship from ARB in Seattle?...

To be fair not ALL ARB dealers drop ship all of their bumpers, I ship quite a few out of my place here in Utah though the model your after isn't something we move enough of to warrant keeping around. I get stock orders just about once a week from ARB and when we have 2-3 or more skids coming an additional bumper literally adds zero to my shipping cost thus I'm always trying to keep the popular bumpers coming in here. Now I know you didn't call us for a bumper as I wouldn't refer someone to a site that tells them to call us to order and discuss need :D Sounds like you've already got a bumper in the works but if you run into a need in the future give me a holler, when it comes to Toyota's I know the product lines intimately and my business is talking to people on the phone, not sending them to a website sans e-commerce lol. :D
 

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