Hi rbrownmr2,
We are sorry you are having an issue with leaking. Elcoyote is correct in that the seal was installed upside down. I would also like to know who did the installation, so that any training issues can be addressed. In the short term, reinstalling the seal with the seam at the top should stop the leak. Since the molding will have been worked a bit in the process, a small bead of non-silicone sealant should be used in the moulding channel. I'm not aware of any leaking issues on properly installed hatches in Habitats or Summits. Many people have them. I know that AT Overland is very diligent with their installations and we work closely together to insure that problems of this kind do not occur. We will make sure that this issue is resolved as well. Please contact me directly at davidsoza@ternoverland.com , and we will send you a new gasket free of charge. When you turn the old one around, the cut outs on the white rubber lip around the strut brackets will not line up. You can trim the new one to a perfect fit, and from there you should have no issues. I look forward to hearing from you! David
Thank you for the kind offer David, I have sent an e-mail to you with my information.