To each their own right? Kinda is strange though.
Any examples?
I'm not judging, I just think it's interesting how people view some brands.
Examples? One customer looked at me like I was bonkers for suggesting he consider an Arc'teryx backpack. His reply, "those are poorly designed, cheap, and no one likes them. Do you have any Jansport packs?" Now, to me
THAT is nuts. Arc'teryx is about as good as it gets. I think some people just get brands mixed up in their heads.
Another customer said he didn't want anything cheap and crappy like Mountain Hardware. Okay, I guess it's good enough to climb every Himalayan peak but not for this feller. He left with a White Sierra jacket...our price point offering.
We'll even have people say, "These boots are my favorite. I buy a new pair every six months." Okay, why not buy good boots that last? Just sayin'.
We get a lot of, "...I heard those <insert product here> are terrible." This could be said about anything from tent stakes to $800 jackets.