All the dodge and jeep dealers around here are pitiful. One of the Big reasons I sold my beloved Jeep Grand Cherokee was the impending doom of half baked recalls that needed to be applied.
Ford and GM are only a few years behind Dodge. But they're trying their hardest to catch up for the worst techs. Dodge doesn't pay, which is a shame, they're easy to work on.
Ford pays great for T&M work, but pays very low for warranty work. Working under a Ford truck is a dream cake job, but working under the hood, heck you minus well be working for Audi. Any experienced Ford tech can walk right into a Hyundai, Range Rover, Audi, or even a Merc dealer now. Buh-by. Fords are the simplest under the truck, but by far the most complex under the hood of the big 3.
Have to be real flexible to work for GM, nothing you can actually reach ever fails on those. Except the starters, I wish Ford used GM style starters.
The problem is that Mr. Pablo Sanchez likes to leave his rusty lunchbox utensils in your AC vents. Want to see a new $60,000 Duramax customer freak out, walk right past him with his dashboard and a pile of interior stuff in your arms. Took me a while to explain that one. And the look on his face when he looked inside the cab was priceless. Lucky for me, Pablo's utensils had Spanish written on them, absolving the GMC techs from blame, and making it easy to point the finger at the factory.
There is one dealer in my parents area that owns Ford, GMC, Caddy, BMW, Lexus, etc. etc. They seemed to be OK, because they can import techs from their other branches when the going got tough. Wasn't unusual to see a BMW tech helping pull the cab off a Ford 6.0 or Duramax.