Consider the phones/website not working a teeny tiny insight into things to come if you attempt to do business with them. That's a typical business glitch and I would normally ignore it, but not these guys. The nightmare stories of people I know well in dealing with Callen are not to be believed. (I'll tell you in person sometime if you like)
Agree with Fish, the best thing that could happen for them is for someone to buy the company while the name still has some value.
Is that a new truck in your profile pic? What happened to the four wheel camper?
Re: Callen. The comment about the phones being a sample is well taken. My sample is that when I bought my shell, it was at the Callen shop. He had never given the original owner one of the features bought and paid for, so he was going to do the install for free, and I would give the dough to the seller. Well, there were hassles over that, and then he found things to charge me for when we were half way through the process....
Also, I bought it with a couple of dings in the interior paneling. No big deal, but I figured he had the materials, I would get a quote. I have never heard so many excuses about why he didn't want to do the work. I mean, either quote me a price that makes it worth while, or say you don't want to do repairs.
Then it took forever holding on to my truck, then he put my truck outside the yard after hours for pickup, with my tailgate still locked inside the shop, and nobody around. That took another couple weeks to get.
So it's not like he ripped me off, but I sure wouldn't want to be a couple grand into a project and be counting on him.