Vance Vanz
Well-known member
Hi All,
I wanted to provide some follow up information that may be helpful to those who decide to go with an auxiliary alternator. This is just from my experience, which may not represent what others have encountered, but I think it is also important to speak to the customer service vendors provide. This is not intended to start a wildfire of bashing on vendors while also derailing the original intent of the thread, so please do not take it down that road.
American Power Systems:
They spent quite a bit of time with me on the phone, answered all of my questions, have 12, 24 and 48V output voltage options and will also incorporate the Balmar MC-614 or the Wakespeed WS500 alternator regulator in their package.
Nations Alternators:
Called and sent emails, several times, to both their sales staff and their more tech savvy guy and did not get a response. Poor customer service.
I wanted to provide some follow up information that may be helpful to those who decide to go with an auxiliary alternator. This is just from my experience, which may not represent what others have encountered, but I think it is also important to speak to the customer service vendors provide. This is not intended to start a wildfire of bashing on vendors while also derailing the original intent of the thread, so please do not take it down that road.
American Power Systems:
They spent quite a bit of time with me on the phone, answered all of my questions, have 12, 24 and 48V output voltage options and will also incorporate the Balmar MC-614 or the Wakespeed WS500 alternator regulator in their package.
Nations Alternators:
Called and sent emails, several times, to both their sales staff and their more tech savvy guy and did not get a response. Poor customer service.