billum v2.0
Active member
Just so you and others know, we give everyone the same level of support in the form of online info, guides, email / phone and trailers in the shop we can grab quick picture of to all our customers. I understand that a project like this is new for many, so we want to setup you up for success.
Scott, thanks for chiming in here. If I implied I received the support I did because of purchasing the additional materials sourced through you, it wasn't my intent. My thought process was it couldn't hurt (my frame of reference comes from being a general contractor) and you knew what you were doing as far a specifying particular components. I would have still argued your choice of springs up until the reality of the 2,100 mile trip across all sorts of road/trail conditions. Your support was exceptional, period. My ignorance knew no boundaries. Your follow-ups were timely,specific and simple to understand. If the level of service/feedback/handholding I received is your standard operating procedure, kudos to you. And thank you again for all the help. Bill