Well, that explains why they were adamant to me earlier this summer that they were not going to sell me a camper. I can't say that I ever dealt with a company that had worse communication skills. They could have said something like, "We have a significant backlog of orders that we need to fill. We are suspending new orders until we resolve that backlog and get time to reassess." Instead, they refused to answer calls and emails and then danced around the issue saying things like, "Call us back later because we can't promise anything right now." As much as their poor communication and customer service frustrated me, I am sad to see them go. They made a pretty decent product and they made it fairly reasonably priced. Stuff like this is a niche market and small businesses, often run by families. If you build something like a business, you feel ownership in it. Generally you hope someone will take it under their wing and keep it alive if you cant do it any more. It seems that didn't happen here, and that's unfortunate. Its also sad for us consumers because we are all poorer in terms of options.
RIP Flip-Pac. Vaya con Dios.