Getting Fuso/Canter spare parts Worldwide - useful data !

[kookynet]

How do you get spare parts for a Canter from any part in the world ?

What if your favorite -local- dealer has not them in stock or can not ship to you overseas ?

Well, while in Mexico, I needed parts for a Japanese Canter from 1994. And could not get them through North Am dealer nor Aussie one (specific model, narrow FG538B).

I found exceptional help and quality of service from Taka. He is based in Japan.

He took the time to answer each and every question I asked him (some mails had more than a dozen).

He sent me the diagrams to help me identify precisely what I was talking about, or trying to talk about.

Thanks to Taka, we are now back on tracks.

Any of you in a similar problematic situation, away from home, might want to have a B plan: check www.fuso-auto.co.jp

I usually don't advertise, but having been put several weeks before I found Taka's company details (it is an independent business, not a sub of from Fuso), I would feel bad not sharing this very useful resource with any other possibly stranded fellow Long Distance and Duration traveler.

Note re shipping: Taka doesn't invoice shipping due to currency-change/customs-regulations fluctuations, so best is to open a carrier account with your credit card details before you leave home (we did not, so we had to do it in a distance. BTW Fedex was the easiest and quickest to deal with).

Happy new year and safe travels !
Robert

 

[kerry]

Thanks. Very good information.
On a similar point. My experience with Fuso dealers in the US, is that local dealers actually carry very few Fuso parts. The system depends on a central Fuso parts warehouse somewhere which ships parts overnight to dealers. While I was on the road this summer in need of a starter, I contacted a Fuso dealer in Syracuse NY with a very cooperative parts manager. He pointed out that since almost all parts are going to be overnighted, there's no good reason to overnight things to the dealer as opposed to your own house. He told me he'd be happy to order parts for me and have them overnighted to me wherever I was.