We only have the recent experience of last week in buying a New Vehicle to draw on. So my recollection may be a little fuzzy. It is a free country and the builder should be able to sell directly to the consumer. There are advantages and disadvantages to both ways of doing this.
If the buyer has questions they cannot hide behind the statement "I need to check with the manufacture!" You are the manufacture!
You have the manufacture to see what may have broke, when a problem arrives. They can not get out of blaming the middle man, they have no one besides themselves to blame but themselves.
Then the mentioned earlier statement you cut out the middleman, OR DO WE?
Either way you will want a person to take your order or explain to you about what they have for options. Maybe with AI they can cut out the job of the middle man (person, I do not want to riffle any feathers). Well may I do!or do not really care!
The selling person we had was a dip *******! They had a vehicle we wanted, with what we wanted on it. We test drove it and the wife said she wanted it, as it had what she wanted. It is a 2025 model and we did not want a 2026. when we tell the sales person. He starts the run around; that one is already sold;
We have a different on of a different color and most of the equipment she wanted;
I said search and see what the holding company has near by; he found one in Colorado. read the list of options,
other then mud flaps which the dealer could put on. We say OK pending our physical inspection.
As we are waiting for a opening in the Finance Office. The sales person came back and said it was another $650.oo for shipping.
I pointed to the price we were quoted for the vehicle the same as the one we agreed to that was sold already. It had about $1,500.oo for shipping included. I said Deal Breaker. OK the sale person says he will pay the shipping. We get the licensing and paperwork finished.
We get through with the paper work as this is a cash deal give them a $500.oo deposit. We are told 3 days and the vehicle will be in.
We will have a check waiting upon the vehicle arrival and inspection.
We get a call a day later with everything we wanted but wrong interior. It was closer and we could get it the next day. NO not what we want!
We get a call and the vehicle will be in a day later. then we were promised.
One more day and one more call! This time the sales person wants us to come in on that day and pay for it in full. He will get a bonus, for sales in a time frame. We say no we will check out the vehicle first. Salesman not so happy. Not my problem!
Now see why we need to have sales people. If we bought it from a manufacture we could avoid the holding company and we should get the vehicle with hopefully less B. S.. Then again maybe not!
At this time we should get it on Monday the 5th. I am not holding my breath.
Because of this middle man we Wife and myself) had a number of laughs at the dealership and at home. The important thing is as long as we have the money in our hand we have the power, not them.
Is their any person that does not know what the holding company is? Check it out! In short, they are a second middle man. Manufacture $$$$$, Shipper $, Holding Company $, Dealer$$, then you the consumer $$$$$$$.
All of this fun someone has to pay for it. $
