Keen Shoes

One thing I've learned as a Keen dealer - people who love them don't care if they blow up. Just last week a customer came in and said how much he loves his Keens. He gets a new pair every few months. When I said, "wow, you must have a lot of Keens by now." He just looked at me and said, "no, I just go through them that fast."

To me...that is insane. If the best set of tires you ever owned lasted 5,000 miles would you continually buy more? I don't get it.
 
Funny... I've got 3 pair of sandals, a pair of slip-ons, a pair of pull-on boots, and some lace-ups. Age of some of those shoes must be between 7 to 4 years and they've worn great.

Now judge his experience and my "50,000 mile" experience... that should make your brain hurt.
 
I only have one lace up pair had them for about 3-4 years maybe ? so far holding but I rarely use them and only get the sandal type and leave them as loose as they can be ? so might be one reason mine seem to last ! the insoles wear out though and getting insoles to fit the wide toe box is tough !

I did buy a pair of OluKai that are comfy got them on sale a new fav for comfort for me ! hope they hold up

never wear socks with them and someone told me thats what wears out insoles ? anyone know if thats true ?
 
Keen stands behind their warranty; they handled it promptly and efficiently through their on-line return system. I'm now in receipt of my replacement boots 3 weeks later. Thanks KEEN!

Hmmm, that hasn't been my experience, I submitted a claim 3 weeks ago and haven't even heard back from them, other than the automated "claim received" reply.
 
Whups, got home and there is an email from Keen, and a voucher for a new pair...maybe they are watching this thread?
 
I've had five pairs. The first two were the same kind and the toe area detached. I wasn't aware I could warranty them with Keen. The third pair are a casual canvas type. Fourth is a black somewhat dressy shoe which doesn't get much use. The fifth is a low cut hiking shoe which so far has served me very well. My girlfriend has a mid-high type of the same style and she likes them too. I like the open toe boxes and I don't think I have wide feet.

I do understand the analogy of low mileage tire. Still like Keens.
 
wonder if I can warranty the insoles :) that is the part I hate they wear out way to quick !!
 

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