I bought my rack and ladder from a forum member, but I did order my sliders directly from Voyager. They shipped freight. They got them sent pretty quickly. They are not a huge operation, but they are fantastic to work with. I know that they will work with you on customizations and whatever you need. The powder coat seems good, I am not expert though. I have had the sliders/ladder/rack on during this horrible winter, in Iowa, in a town that uses salt like its on sale.. and I haven't seen anything rusting or chipping.