magikmarti
New member
Don't have much experience with the Ascent yet. Sat in one and loved it. My wife and I have owned four Subarus between us, and she's a Subaru embassador (great swag!). When she brought in her 2002 Impreza for general maintenance, the service dept. offered to replace all of the hoses, lines, and gaskets at cost, with a Legacy GT rental for the few days it was in the shop. Got it back, a few days later, and went to dinner. A coolant line they missed ended up bursting in the parking lot of the Texas Roadhouse. We called service dept front desk, no answe (it was around 9 at night). The front desk rep had given us her card with her off-hours phone number, called her, and twenty minutes later, the branch general manager drives into the parking lot with a flatbed and a Forester XT we could use while they replaced the line.
We love the reps, the people, and the cult following that goes with it. Nothing like getting a subie wave from another owner on a bad day to brighten you up.
The stated warranty might not be the best, but every problem that we've had was solved super quick and bending over backward to help us!
We love the reps, the people, and the cult following that goes with it. Nothing like getting a subie wave from another owner on a bad day to brighten you up.
The stated warranty might not be the best, but every problem that we've had was solved super quick and bending over backward to help us!