My two cents
I've got a Can-Back, really like it, but all the thread that keeps it together went South and it came apart. Called them and they informed me the company I bought it from no longer existed, they were a new version. OK, understand that, could they sew it back together for money? Nope, some place off site does their sewing. OK, took it down the street and an upholstery shop put it back together for me. Not sure I'd buy from them again.
FWIW, I'm looking at softopper vs bestop(/supertop) vs can-back right now and reading on mutliple forums (here, tacomaworld, toyotanation etc) and this is the third thread I found where the can-back comes apart at the seams or has weathering damage sufficient to require repair. None for the softtopper or bestop(/supertop).
The pros/cons for each are defenitely there, I see them as follow:
Can-back: pos: can take loads, RTT etc, sturdy construction, access to sides easily. negs: seems to be not robust enough for the price, poor commitment from manufacturer, has a new owner,relocated business, (website looks unprofessional, but hey, they sell soft tops, not laptops, but still... makes me wonder)
Bestop: pos price affordable, access to sides easier than softopper, has side windows cons: need to stow side windows and rear window "somewhere", more laborious rig down that softopper, can't take loads
Softopper: pos price affordable, sleek design rig up/rig down, apparent ownership committment/communication best of the three companies, no complaints on wear and tear online cons: poor access to sides, cant take loads, no side windows for Tacoma models, some think the amount of side supports are just not "clean" enough in terms of looks.
My choice? I'm going with softopper. If something breaks I'll keep them honest, I don't need to load stuff on top (have a nice camping trailer with RTT for that) and I am price conscious. I am not paying double for something that could wear and tear, ultimately making the entire thing (while sturdy and beautiful robust design) relatively useless until you pay MORe money to get it fixed. I am not going for bestop since I won't have places to lay down the sides and back when I need to do so, eventually, I can just see it happen, plus my dog doesnt really need to see out the sides, he gets enough action when we get to the destination and he can always look out the back
Just my 5 cents, but maybe useful for someone else who is looking at the options sometime in the future.
