Box Rocket
Well-known member
This question gets asked frequently by customers considering Tepui brand tents and there is a common assumption that all the tents coming out of China are all the same except for the badging. I wanted to point out some of the things that I feel are key differences that put the Tepui Tents a step above many other tents on the market.
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Tepui is not just another middleman selling Chinese tents but has QA staff in China & supplies key components, i.e., canvas, ladders, hardware, anti-condensation mats & pads to the factories we have under contract to produce tents.
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No other brands made in China are doing independent on-site production or final inspection nor do they supply components like Tepui does. Tepui always does a complete walk-around checking for flaws & blemishes on each tent. This way Tepui can ensure that all seams and stitching are correct and that waterproofing elements like the taped and double stitched seams don't have flaws. It helps to ensure that all other features on every tent work exactly as designed. This level of quality assurance is second to none, and is evident when compared with many other tents.
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Roof Top tents have been around for decades so there is bound to be similarities as the basic designs have been proven and remained the same for years regardless of brand. Having our own on-site QA staff sets Tepui apart in terms of quality to the customer. Also, by supplying our own key components Tepui can ensure high quality and durability beyond what you can find in many other brands. Customers are important to Tepui and we value the feedback we get from our customers. There have been many recent changes to features of the tents that are a direct result of feedback from customers who are using the tents in extreme conditions. Our Ruggedized tents are an example of upgrades offered based on feedback from customers. We've also upgraded many features on the standard model tents recently based on feedback. A few examples are our new stronger ladder design, some of the straps being changed to use buckles instead of Velcro for better durability, and other color options that have been requested by customers. This feedback helps us Tepui to continually improve the products and add features that are important to the people using the tents.
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No other tent being made in China offers features that compare to those found on the Tepui Ruggedized models. Better canvas, more useable pockets, anti-condensation mats included with each one, stronger internal bows and frame and a MUCH stronger, lightweight raw aluminum diamond plate base make the Ruggedized tents some of the toughest tents you can find that will give you years of use in any conditions you can throw at them. You won't find those kinds of features anywhere but with Tepui Tents.
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Tepui is also know for their excellent customer service. That can be evidenced by the comments here on the board from Tepui customers. Talk to anyone who has purchased from Tepui and whether or not they would buy again from Tepui and I'm confident they will say yes. Not only is this a result of superior products but also because of the quality of the customer service that they received. I try to make myself very accessible here on the forum for any questions or suggestions regarding roof top tents. I've personally used a variety of different brand tents and there are reasons why I made Tepui my tent of choice after having experience with other tents. I'm happy to share any of that if you have questions. Send me a PM anytime and I'll respond as quickly as possible. Many of you also have my phone number and can reach me that way.
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When you consider all of these features and the level of quality assurance that Tepui invests in getting you the best roof top tent you'll see why Tepui has become the tent of choice for so many people and you'll quickly realize that Tepui customer service is always there to help you before, during and after the sale when you need it. Feel free to ask any additional questions and I'll do my best to answer them
.
Tepui is not just another middleman selling Chinese tents but has QA staff in China & supplies key components, i.e., canvas, ladders, hardware, anti-condensation mats & pads to the factories we have under contract to produce tents.
.
No other brands made in China are doing independent on-site production or final inspection nor do they supply components like Tepui does. Tepui always does a complete walk-around checking for flaws & blemishes on each tent. This way Tepui can ensure that all seams and stitching are correct and that waterproofing elements like the taped and double stitched seams don't have flaws. It helps to ensure that all other features on every tent work exactly as designed. This level of quality assurance is second to none, and is evident when compared with many other tents.
.
Roof Top tents have been around for decades so there is bound to be similarities as the basic designs have been proven and remained the same for years regardless of brand. Having our own on-site QA staff sets Tepui apart in terms of quality to the customer. Also, by supplying our own key components Tepui can ensure high quality and durability beyond what you can find in many other brands. Customers are important to Tepui and we value the feedback we get from our customers. There have been many recent changes to features of the tents that are a direct result of feedback from customers who are using the tents in extreme conditions. Our Ruggedized tents are an example of upgrades offered based on feedback from customers. We've also upgraded many features on the standard model tents recently based on feedback. A few examples are our new stronger ladder design, some of the straps being changed to use buckles instead of Velcro for better durability, and other color options that have been requested by customers. This feedback helps us Tepui to continually improve the products and add features that are important to the people using the tents.
.
No other tent being made in China offers features that compare to those found on the Tepui Ruggedized models. Better canvas, more useable pockets, anti-condensation mats included with each one, stronger internal bows and frame and a MUCH stronger, lightweight raw aluminum diamond plate base make the Ruggedized tents some of the toughest tents you can find that will give you years of use in any conditions you can throw at them. You won't find those kinds of features anywhere but with Tepui Tents.
.
Tepui is also know for their excellent customer service. That can be evidenced by the comments here on the board from Tepui customers. Talk to anyone who has purchased from Tepui and whether or not they would buy again from Tepui and I'm confident they will say yes. Not only is this a result of superior products but also because of the quality of the customer service that they received. I try to make myself very accessible here on the forum for any questions or suggestions regarding roof top tents. I've personally used a variety of different brand tents and there are reasons why I made Tepui my tent of choice after having experience with other tents. I'm happy to share any of that if you have questions. Send me a PM anytime and I'll respond as quickly as possible. Many of you also have my phone number and can reach me that way.
.
When you consider all of these features and the level of quality assurance that Tepui invests in getting you the best roof top tent you'll see why Tepui has become the tent of choice for so many people and you'll quickly realize that Tepui customer service is always there to help you before, during and after the sale when you need it. Feel free to ask any additional questions and I'll do my best to answer them
