this was included in my shipping confirmation email. did you get a different email that didn't come from livingdirect. com?I called the only number available to me. They transferred me to the customer service. I didn't create their "system". I'm just one customer who attempted to work within it.
Contact Us:
Please contact our customer service department via email with any questions: contact@LivingDirect.com
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This e-mail message was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.
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interested to hear how it goes.Gonna test mine tonight on 120 and 12. I'll run it off of the aux battery.
this was included in my shipping confirmation email. did you get a different email that didn't come from livingdirect. com?
Called EdgeStar this morning (866-319-5473), but there's nothing they can do without the serial number. Completely unhelpful.
I emailed Living Direct, who I purchased the fridge through, and they just handed me straight off to Edgestar.
F for customer service thus far. I'll call back in to EdgeStar tomorrow when I have a serial number.
I spoke to them also. Just make sure you have your serial number.
birf it sounds like the fridge is working just fine and you have a problem with 12v power. do you have a different source to try? wifes car? neighbors? are you using the supplied plug into your cig lighter? cause thats not very reliable.
mine has been kinda hit and miss in this regard, plugged into the power outlet in the rear cargo area in my xterra (labeled 12v/120w, so it should be able to provide 10A right). it seemed at first to struggle getting the temp down and holding temps. it would bring the temp down if i put it on fast freeze, but not in much of a hurry. it worked fine plugged into 120v AC though and had no trouble holding 35 degrees all weekend.For the record, I hate electricnonics, and they hate me.
Rhino - thanks for the suggestion. For some reason, it escaped me to try it in another vehicle. Our DD Taurus has a 'power outlet' in addition to the 12v cigarette lighter. I plugged the fridge in to the power outlet, and vavoom! compressor fired up. Switched the fridge over to FastFreeze, and the temp started dropping. Hooray I don't have a $300 boat anchor! :wings:
Looks like this was an error on my part all along. Too bad CompactAppliance's customer service is so horrible that I had to find out elsewhere what the minor problem was. Rhino, thank you for your help - I really appreciate it.
Since I'll now have to be adding new power outlets to my Cruiser, what are good ones? I'd like something that comes in both a panel mount and a surface mount, but it doesn't have to be the typical 'cigarette lighter' end. Something with a positive lock would be nice...