Dexter Axle Easy Grease Trailer Hub and Drum Assembly Pre Greased 8-201 Not under warranty unless installed on a Dexter Axel spindle Buyer beware

Obsessed2findARuggedHybid

Well-known member
Update

After looking at the other side which was installed correctly with correct torque and grease my conclusion is the pre packed dexter brake hubs bearings failed and exploded hub. Dexter will not warranty because hub was not installed on a dexter axel. Lame and be aware
 

NatersXJ6

Explorer
I think from the public service announcement standpoint, it is worth focusing on one item:

Did Dexter ever say the bearings came pre-lubricated or pre-packed? It seems important to know if the manufacturer of the trailer or of the wheel hub/bearing made the mistake here. I’m betting on the trailer manufacturer.

Obviously it is too late to prevent your pain and suffering, but it seems worthwhile for others to discuss whether or not they should be repacking bearings on a new trailer.

In 20+ years of industrial maintenance, I can think of several instances where infant mortality and downtime were traced back to a mechanic that thought bearings came pre-lubricated from the factory, when they are typically just lubricated well enough to prevent shipping damage and corrosion.
 

Obsessed2findARuggedHybid

Well-known member
I hear what your saying. Yes the Dexter brake hub were purchased from etrailer with the words "pre packed" not " pre lubed for shipping purposes only". Trailer manufacturer has been installing these Dexter hubs on trailers for 20+ years and on trailers 48 feet long. So they know if a brake hub of this type is properly greased. RV machanic says he sees blown dexter hubs on the freeway monthly.

The reason that they won't warranty is because the hub was installed on a Timbren spindle instead of a Dexter spindle. This is ludicrous.
 

Treefarmer

Active member
I hear what your saying. Yes the Dexter brake hub were purchased from etrailer with the words "pre packed" not " pre lubed for shipping purposes only". Trailer manufacturer has been installing these Dexter hubs on trailers for 20+ years and on trailers 48 feet long. So they know if a brake hub of this type is properly greased. RV machanic says he sees blown dexter hubs on the freeway monthly.

The reason that they won't warranty is because the hub was installed on a Timbren spindle instead of a Dexter spindle. This is ludicrous.
Too many manufacturers these days are in the business of finding ways to NOT honor their warranties. They're often better at that than manufacturing! If Dexter is "so concerned" about their product being used on non-Dexter axles that it voids the warranty, then maybe they shouldn't sell their product to OEMs who don't use their axles.
 

plh

Explorer
I hear what your saying. Yes the Dexter brake hub were purchased from etrailer with the words "pre packed" not " pre lubed for shipping purposes only". Trailer manufacturer has been installing these Dexter hubs on trailers for 20+ years and on trailers 48 feet long. So they know if a brake hub of this type is properly greased. RV machanic says he sees blown dexter hubs on the freeway monthly.

The reason that they won't warranty is because the hub was installed on a Timbren spindle instead of a Dexter spindle. This is ludicrous.
Sounds like finger pointing. Timbren says the axle is to spec, Dexter says the hub is to spec.
 

simple

Adventurer
Is Timbren supplying Dexter hubs with their spindles or did the trailer manufacturer spec the Dexter parts? Either way, the warrantee buck should fall on the trailer manufacturer unless they ordered preassembled spindles and hubs from Timbren. If there had been a fatality who would have been found liable?

Timbren sells hubs to go with their spindles. Scroll to the bottom of their page.

 
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TwinStick

Explorer
So glad that nobody was hurt and damage was minimal.

When in my early 20's, we were lucky enough to camp next to an elderly couple who had been camping & towing for 60 years. I am 60 now. He shared some knowledge with me about camping and towing.

First thing he said was: grease & pack your bearings every single year, without fail, even if it is a brand new camper. He said that the #1 reason you see people with trailers on the side of the highway, broke down is : tires get hot because the bearings aren't greased properly, heat transfers from hub to wheel, then heat makes tire psi increase, then it blows. Also said to always carry an extra hub, with bearings, already greased.

Also said if we plan to travel the USA, to put bug screen in front of the radiator, to prevent overheating issues from bug swarms. Yes, that really is a thing. A bug swarm will plug your radiator very quickly. He said that it happened to them 2x before he started putting screen between radiator and grill.

We have done both of these things since. Have had zero issues. Unless you have a trailer made for offroad, chances are, it was put together by the absolute minimum standards. Generally speaking that doesn't happen with offroad specific trailers because the people who build them, take pride in their work.

Speaking as someone who has had 6 different on road trailers, I can attest to the shoddy workmanship and lack of wheel bearing grease in every single one. They were all bought new and all were lacking any sign of any grease in the wheel bearings.
 

plh

Explorer
Just confirmed the specs of the Timbren spindle are standard and would be the same as a Dexter spindle

Yeah but, Dexter has no control over the manufacturing process from Timbren I would bet is their point. Spec or no spec. I deal with these type of situations almost on a daily basis as a Sr Quality & Reliability professional at an automotive Tier 1.
 

Obsessed2findARuggedHybid

Well-known member
Yeah but, Dexter has no control over the manufacturing process from Timbren I would bet is their point. Spec or no spec. I deal with these type of situations almost on a daily basis as a Sr Quality & Reliability professional at an automotive Tier 1.
The pre packed dexter hub was not purchased from Timbren. This issue was likely the fault of dexter
 

plh

Explorer
The pre packed dexter hub was not purchased from Timbren. This issue was likely the fault of dexter

Both Dex & Tim will put the blame on the integrator assuming they were responsible for sourcing from those suppliers and are now responsible for that "combined design".

Take for example if you had an issue with the bearing in the axle of a Toyota/Ford/Dodge etc, you wouldn't go to complain to the bearing manufacture which surely isn't the aforementioned vehicle assembler, you would go direct to the vehicle dealer - right?
 
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Obsessed2findARuggedHybid

Well-known member
Both Dex & Tim will put the blame on the integrator assuming they were responsible for sourcing from those suppliers and are now responsible for that "combined design".

Take for example if you had an issue with the bearing in the axle of a Toyota/Ford/Dodge etc, you wouldn't go to complain to the bearing manufacture which surely isn't the aforementioned vehicle assembler, you would go direct to the vehicle dealer - right?
Not sure I follow. Timbrens were purchased by my Trailer manufacturer. Prepackaged brake hub was purchased from Dexter. Key word prepackaged. Dexter hub was installed by sliding on to Timbren spindle in the same fashion it would be installed on a Dexter spindle. These pre packed Dexter brake hub are sold this way without any mention that they are only warranted to be used on a Dexter axel. Seems fraudulent to me
 

plh

Explorer
Not sure I follow. Timbrens were purchased by my Trailer manufacturer. Prepackaged brake hub was purchased from Dexter. Key word prepackaged. Dexter hub was installed by sliding on to Timbren spindle in the same fashion it would be installed on a Dexter spindle. These pre packed Dexter brake hub are sold this way without any mention that they are only warranted to be used on a Dexter axel. Seems fraudulent to me

So you did the install or your trailer manufacture (integrator) did the Dexter install?
 
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vintageracer

To Infinity and Beyond!
Next time you get a new Dexter axle pull the hubs and take a look at how little grease there is in the hub and bearings straight from Dexter.

Also take a note as to the bearing manufacturer they supply in their new axle assemblies.

You just might be surprised!
 

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