Pacific Northwest yetti
Expedition Medic
I recently, purchased a used 2007 Outfitter Apex 8 that had torklift fast guns on it,
" This came with Torklift fast guns, the old owner had them tightened down way tighter than they ever should of been.
https://www.torklift.com/
So I called and asked if i could buy just the springs and rebuild them, explaining that i purchased it used and the springs no longer held any elasticity.
The guy I talked too, was Jordan; which is funny as when i called back I asked to speak to Jordan. When she asked whom may I say is calling, I also said Jordan. ( my name) this caused lots of giggling from her end.
Jordan Explained that he was sorry as I could not purchase springs to rebuild them, but if i sent in pictures and a video of the springs they would warranty them FREE OF CHARGE!!! they are sending all new ones to me, and I will send the old ones back once received. Talk about amazing customer service, and friendly staff. I will be a torklift customer for life now, they are located in the PNW- Kent Washington. Im amazed they are replacing them, even though I did not purchase them or have any type of receipt or registration.
So life has a funny way of working things around, I went with torklift- and have steel elevator bolts bolted to the deck of my flat bed to mount them too.
" This came with Torklift fast guns, the old owner had them tightened down way tighter than they ever should of been.
https://www.torklift.com/
So I called and asked if i could buy just the springs and rebuild them, explaining that i purchased it used and the springs no longer held any elasticity.
The guy I talked too, was Jordan; which is funny as when i called back I asked to speak to Jordan. When she asked whom may I say is calling, I also said Jordan. ( my name) this caused lots of giggling from her end.
Jordan Explained that he was sorry as I could not purchase springs to rebuild them, but if i sent in pictures and a video of the springs they would warranty them FREE OF CHARGE!!! they are sending all new ones to me, and I will send the old ones back once received. Talk about amazing customer service, and friendly staff. I will be a torklift customer for life now, they are located in the PNW- Kent Washington. Im amazed they are replacing them, even though I did not purchase them or have any type of receipt or registration.
So life has a funny way of working things around, I went with torklift- and have steel elevator bolts bolted to the deck of my flat bed to mount them too.
