2Jeeps&PatriotX1
Active member
I have the DO35 on my trailer. Came that way from factory. Also picked up the pin lock since a normal trailer lock wont suffice.
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Who did you order the do35 from? What type of trailer are you putting it on? Would like to see pics and opinions once you get it.
What is the URL?I ordered the MaxCoupler, got it delivered two days later, install was super easy (no cutting or welding), and the hardware has been great. I took my trailer on a few trips and have been really impressed buy the performance. Chris does need to update his site a bit and make it a little more user friendly but other than that Ive had a great experience with CU Offroad.
6k Max Coupler Part # 210
MAxCoupler 6k Max Coupler Part # 210
Do you guys lube this Max Coupler hitch? They need a product website.
What is the URL?
Here is their website. https://www.cuoffroad.com/product-lines/max-coupler-line/Do you guys lube this Max Coupler hitch? They need a product website.
Reviving an old thread, anyone know where to source a replacement bushing for the trailer side of the Max Coupler? Mine has gotten quite a bit of exposure damage and a google search turns up no stock or low stock but can't ship to my address (which probably means they don't have it).
I'm not sure it's at the point of failure yet but would like to have a backup just in case. Thanks.
Thanks for the reply! I haven't towed my trailer in a while so I may be making it more of an issue than it is, we shall soon see. It appears Off Grid trailers still supplies the Max Coupler hitches with its trailers so I may try going through them if I can't get any response out of CU. Off Grid actually lists the parts on their web page, but it says contact them.Wow, this is an old thread! I just looked at CU Offroad's web site and it's still pretty basic and still has no mention of spare parts. All you can do is try calling and see if they can help you. Let us know. I hope they are more friendly these days as they have a useful product that's made in America.
The last model of the hitch I bought was the easiest to hook up compared to the previous version I owned. It's still on my trailer still requires cleaning and re-greasing after each trip because the surfaces between the moving parts are not sealed. I've not heard of anyone doing the leg work to find replacement bushings from another source but that might truly be worth the effort.
How exactly were you able to buy parts? Their website hadn't any way to order them when I last looked in June so I'm guessing you had to demand them via email? What parts are they willing to sell and how much did they charge?Chiming in here as I’ve recently had great outcome with CU Offroad’s customer service. They’ve helped me with parts and troubleshooting of both the truck and trailer ends of my Max Coupler over the last few months. I think my new hitch (that came with my new trailer) sat in RV dealer lots for too long without service and CU Offroad helped a ton. They were not opposed to warrantying the hitch, but we were able to resolve all issues without replacement. Emails take a day or two to get replied to, but it was an overall positive experience.
I originally reached out via email to understand why the truck side of the hitch was loosening itself during towing on rough terrain. We tried some troubleshooting over a couple months, but they finally said they had updated the primary nut from nylock (which loosened even with added thread locker) to a lock washer and standard nut. They sold me the lock washer and nut for about $15, which was mostly shipping cost.How exactly were you able to buy parts? Their website hadn't any way to order them when I last looked in June so I'm guessing you had to demand them via email? What parts are they willing to sell and how much did they charge?
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The next item is mechanical design and integrity of systems. One old cliche is that the more parts, the more parts can break. Certainly, more parts will wear, and a mechanism that has a lot of parts can wear more, which gives rise to it's dynamic performance being affected, sometimes sooner. The wear of one part becomes additive to the wear of other parts and all of them together can create a situation where they no longer function as well as they did. In this case, starting and stopping a loaded 3,500# trailer while also traversing significant terrain features. After thousands of miles, things get loose, and we get some noise. Bushings and joints wear, it's normal.
In this case, the extreme hitches are conforming to reality. They wear out just like the tow vehicle. Nothing stays perfect forever, we have to maintain and repair equipment we use and abuse to keep it functional. Since that is clearly described as the issue, those considering a leading edge hitch for rough terrain have a benchmark now. Not surprising at all. Could there be an improved version, sure. But one that never wears out, no.
@dstock, I was able to order a set of replacement bushings via email with CU Offroad. $20 shipped.I originally reached out via email to understand why the truck side of the hitch was loosening itself during towing on rough terrain. We tried some troubleshooting over a couple months, but they finally said they had updated the primary nut from nylock (which loosened even with added thread locker) to a lock washer and standard nut. They sold me the lock washer and nut for about $15, which was mostly shipping cost.
@dstock I have read about replacing a damaged bushing with an option from Energy Suspension, I’ll have to see if I can find those details again.
Next time somebody begs for replacement parts via email, ask CU Offroad when they will build a real website. After doing nothing for 10+ years they could even open a storefront on EBay or Amazon and use their cellphones to post actual pictures.@dstock, I was able to order a set of replacement bushings via email with CU Offroad. $20 shipped.