Went to the local Autozone (Cottonwood, Arizona) today to do a parts search. Before even knowing what I want the store manager told me ''I should drive my Rover off a cliff!" After explaining that I REALLY LIKE MY ROVER I told him to go *******k himself...THEN he says have a nice day! I'll NEVER go to an Autozone again! What you do is up to you...:violent-smiley-031:
Screw Autozone
- Thread starter Goochm
- Start date
Chazz Layne
Administrator
I've never had a problem with them. In fact, I've bought much free oil with the credits from their rewards card... they are usually my go-to parts shop. I've never heard anything but compliments from them either. :costumed-smiley-007
Perhaps it would be more productive if you directed this to AutoZone HQ? I bet they get reprimanded, if not fired...
Perhaps it would be more productive if you directed this to AutoZone HQ? I bet they get reprimanded, if not fired...
overlander
Expedition Leader
Never had an issue there. this is clearly an employee/manager issues at that store. very unprofessional to the extreme of him. If he is not the manager, you should call and speak with the manager and let him know. i'm sure he would appreciate it. Or write Autozone corporate and let them address it.
I've been to good McDonalds and bad McDonalds, but I still like McDonalds.
I've been to good McDonalds and bad McDonalds, but I still like McDonalds.
It was the store MANAGER and yes, I have contacted corporate. Later I tried NAPA, a world of difference as the counter guy spent 40 minutes trying to help, even calling the company help desk. No dice on a fan (broke a blade) but a appreciated his effort (and told him about this site...his brother just bought a Disco!).
Dirty_Jeeper
Adventurer
Manager or employee, he needs an attitude adjustment. I never had an issue even close to that with the local Autozone staff here in Simi Valley, CA. As someone mentioned, they are my go to store as well.
I've been to Cottonwood. A manager or parts job would be hard to come by these days there. You'd think he might have a lot more common sense and courtesy. I'd definitely let the corporate staff know and not let one bad apple turn you away.
I've been to Cottonwood. A manager or parts job would be hard to come by these days there. You'd think he might have a lot more common sense and courtesy. I'd definitely let the corporate staff know and not let one bad apple turn you away.
kellymoe
Expedition Leader
Hard to believe the manager was being mean spirited, sounds like just a little ribbing because of the reputation LR has as being a less than reliable truck especially when compared to a Toyota. I get all kinds of comments from the brain dead guys at Autozone but don't take it personal because, well, they work at Autozone. I don't even tell them I own a Defender anymore when i go to buy parts there, I tell them I'm buying for a 88 Range Rover, their heads explode from confusion when i tell them I need a part for a 1988 Defender.
You can insult me all you want, but NO-ONE insults my Rover! Them is fightin' words, suh! (Except you guys because, well, you KNOW about this Rover thing)! AS far as Cottonwood is concerned, good and bad. Kinda hot in the summer (not Phoenix hot, but 100 plus...) too close to the Sedona weirdness but if you know where to go and like hiking it's great. And of course the high country and Utah (and the Canyon) are not far away. Trout fishing sucks unless you like frankentrout. ACtually I left my home state of N.C. To move to AZ. Oh, and you better like old folks here...at 57 I'm often near the youngest shopper in the store... And the politics is really off the wall weird. That's Arizona for you.
Chazz Layne
Administrator
Oh here we go... :coffeedrink:
Try Paul Grant or Will Tillery, it'd be a safe bet one of them has one laying around:
paulgrant AT mac.com
willtillery AT roverguy.com
timmy!!!!!!!
Explorer
Autozone has always given me pretty good service. The only complaint I have with them is there alternators seem to fail at the worst moment possible. I have broken 3 in the last 4 months. It is a very good thing that they have a lifetime warranty
Hah, drove off a cliff and then back up. Good one. Now kiddies, let's play nice. I like 'cruisers too, especially FJ45's...just happen to like Disco's better...and they're more affordable.
What makes my experience with the 'zone worse is that I work in customer service at a bookstore. I try always to go the extra mile for everyone even when I just want them to ga away...
What makes my experience with the 'zone worse is that I work in customer service at a bookstore. I try always to go the extra mile for everyone even when I just want them to ga away...
kellymoe
Expedition Leader
I had a 89 forerunner that I put 220k on with zero issues and then sold it in 94 to buy a 1994 Disco. Since then I have had the Disco, RR Classic's, several series rovers and two Defenders. I love Land Rover's but am completely honest with myself in knowing that they aren't the best at any one thing or the most reliable though my current Defender has been supremely reliable. No fights here, just honesty.