goodtimes said:
I had a Dell laptop once....never again. What a POS that thing was. The case was flimsy (if you didn't pick it up with two hands, the whole case would bend, creak, pop, etc), it ran hot (HOT!!!!---don't set it on your lap....), the display was dim, it ran slow, and constantly had to be restarted (10x as often as any other windows machine I have had--seriously). Their service was about as good as their product....as in: it sucked.
Maybe I got a bad one....but when their customer service was unable/unwilling to resolve the problem in the year that it was under warranty (and then told me "sorry, it isn't under warranty anymore"), it told me all I needed to know.
I couldn't agree with you more. Everyone always touted how great Dell's computers and customer service were, so I went with one of their Inspiron laptops when I went to college. Four motherboards,
countless (literally) hours on the phone, and one letter to Michael Dell later, they finally lemon'd the thing and gave me a new model. It's about 3 and a half years old now, and although it worked decently for the first year or so, its pretty much a POS now. Then again, I'm not an IT tech, so maybe I just don't know the tricks for getting it to run well.
As you said, maybe I was one of the unlucky ones who just drew the black bean, but I have vowed to NEVER buy another product from them as long as I live. In fact, I just scored a brand new HP 6910p last week for super cheap, and it's working well so far.
Sorry, off topic, I know, but I have a hard time restraining myself from a Dell rant
