I think you're right, not looking good at all.
3.6V/14.4V should be above the start-balance setpoint "SBV"
However the balancing (likely resistance bleed style) current rate could be something stupid-slow like a third of an amp.
So possibly, the amount of **time** spent above SBV was not sufficient to allow balancing to **complete** each cycle?
This problem would compound over time, until the per-cell LVC and HVC would make it look like capacity is way down.
But seems unlikely to explain **that** low a SoH.
More likely a bad cell. . .
3.6V/14.4V should be above the start-balance setpoint "SBV"
However the balancing (likely resistance bleed style) current rate could be something stupid-slow like a third of an amp.
So possibly, the amount of **time** spent above SBV was not sufficient to allow balancing to **complete** each cycle?
This problem would compound over time, until the per-cell LVC and HVC would make it look like capacity is way down.
But seems unlikely to explain **that** low a SoH.
More likely a bad cell. . .