Scott Brady
Founder
I am really on the fence now.
I like Garmins new models and think they will work ok (276, 376, etc.), but I have had two Garmin Hand Helds (III+ and Vista) fail on me (the screen dies), and Garmin has no intention of providing reasonable assistance and support.
They are the most arrogant company I have ever dealt with when it comes to supporting people in the industry. On my first inquiry, they told me it was impossible that the screen died on my Vista, said to replace the batteries, so then I explained that I was using it in the Outback Challenge RACE and the top of the screen is what died, the top 1/3 of the screen lines were blank, but the rest worked. They said it was my fault for subjecting the unit to excessive vibration and that it was out of warranty. Basically, we don't care if you just won an international race with our GPS and it broke, go down to Walmart and buy another one...
Pride cometh before the fall
I like Garmins new models and think they will work ok (276, 376, etc.), but I have had two Garmin Hand Helds (III+ and Vista) fail on me (the screen dies), and Garmin has no intention of providing reasonable assistance and support.
They are the most arrogant company I have ever dealt with when it comes to supporting people in the industry. On my first inquiry, they told me it was impossible that the screen died on my Vista, said to replace the batteries, so then I explained that I was using it in the Outback Challenge RACE and the top of the screen is what died, the top 1/3 of the screen lines were blank, but the rest worked. They said it was my fault for subjecting the unit to excessive vibration and that it was out of warranty. Basically, we don't care if you just won an international race with our GPS and it broke, go down to Walmart and buy another one...
Pride cometh before the fall