Hats off to ORD (Off Road Design)
I had purchased a Chevy shackle flip kit from another member on the CK5 Forums. Now, He had purchased them from ORD and never used them. I bought them from him and found out they were the wrong ones They should have been 4" when the ones I had on hand were the 2.5" He didn't even know he had the wrong ones until I spotted it. He contacted Chris Holick of ORD and I sent an email as well, This is where it gets good. Chris verified that in fact my seller did receive the wrong ones and would exchange them with me across the board. ORD even shipped them to me with no shipping charge.
Now this story is something you do occasionally see and its always nice to be reminded of great customer service. BUT... Chris honored a sale from 2005! That's right he corrected the parts and shipped them to the new owner (me) from a 8 year old sale!
I say this, if you own a Chevy or GMC and want to build it, give Chris over at Off Road Design he will take care of you for sure!
http://www.offroaddesign.com/index.htm