A quick follow up to this thread. After some more research I decided the best first step was to replace the solenoids. I have done this on a warn in the past, so knew it would just be a matter of matching the wiring as I went (don't need to understand it, just mimic

)
I went to superwinch's website and they had the appropriate solenoid available for... $107 each!!! ummm, hmmm... maybe time for a new winch. After searching, I found the exact same superwinch part on Summit Racing's site for $25 each. $50 is worth the risk to me, so I ordered.
Reassembled the winch yesterday and viola! working winch!:wings:
I also ordered a new hand controller, but the plug does not match. After more research I realize that the hand controller currently in use (very cheapola) is an ebay piece, that included a new plug/outlet combo. I will be circling back and ordering a new outlet at some point so I can use the correct controller, but have not done that yet.
Thanks for the help and advice.
John