Had a friend install new upper and lower ball joints. What a pain. We replaced the TREs at the same time also.
Given it got new front tires, ball joints, and TREs, it was due for a front end alignment. I now have a better understanding of the term Stealership! Ford quoted me $89 for an alignment. One of the better prices I was quoted and they had a rack that'd fit an 8.5' x 21' rig. They said bring in on Wed at 2pm and it'd be ready by 4. Great, leaving on Thursday so that'll work out well.
Dropped it off before 2pm on Wed, and told them where the spare camber/castor bushings were in case they were needed. 3:50 they call me and tell me the car currently on the alignment rack won't be done till morning and mine would be ready by 10:30. Given my limited options I chose to leave it in their shop overnight, find a different way home, and pick it up in the morning. 10:10 I call them to check on the status since I had a 11:00 am commitment to work around. Well... it was going to need a different bushing... they'd ordered one about 10 minutes ago, but it should be ready by 11am (now). 11:20, having heard nothing, I called to follow up... no answer, so I left them a message. 11:35 I called them again (keep in mind I was originally leaving town at noon... and I still needed to load the truck for 5 days away). They'd taken it for a test drive and it'd be back by the time I got there. Finally.
When I got there, it was ready. So, good news, alignments are on special it's just $70 for the alignment... and $37 for the bushing, and an hour labour to install it. $277 Total
Wait a minute, no one said anything about an additional hours labour to install it... and since the ball joints had just been replaced, they were easily popped in and out... I know because I'd just taken them in and out on Sunday. Well... changing bushings is a different job from doing an alignment... and I'd not said anything about bushings (obviously forgetting I'd told them where the spares were). Then they told me I should have told them it would need bushings. Odldly enough I hadn't been able to know that with my level, tape measure, and push pins I'd used to align it well enough to drive it there.
I asked to speak to the manager, and after making my case he knocked it down to $70, plus 1/2 hour, and $37 for the part. The bill came to $191 when the dust settled... which I'm not excited about, but I accepted to get on my way. And it was more in line with what competitors had told me it could cost.
So be careful, watch out for shops that, "charge you an hour if that's book time if it takes 10 minutes or 2 hours"... supposedly... until they add a surcharge because your rig was excessively rusty or some other reason. Secondly, an alignment for $90 doesn't include actually fixing the alignment if it needs more than toe adjustment. Castor/Camber bushings are a whole separate job... in this case $190/side.