If in fact, the RV shop installed a
Tow Ready 118665 Battery Isolation Solenoid as you stated a while back, and if they did not change any of the wiring from the Vanner Inverter/Charger, then all they did was give you a way to connect the house batteries to the starting batteries in parallel. See below**.
If they told you to install a switch to activate the Solenoid/Isolator, then they did not connect it to the ignition switch, which means it's not operating. The solenoid contacts are normally open or 'OFF', so no charge is going to the house batteries at all, if you haven't installed a switch to turn it 'ON'.
**
Basically, charging batteries in parallel with a single output charger is not good unless they are identical brands, types, age, and state of charge. If I remember what I read correctly, it won't damage them if the charge levels are different, but it's very inefficient and can take much longer. If you start with two new identical batteries, and they are wired in parallel directly vs. through a 'Batt 1/Batt 2/Both' switch, then you're probably OK. It's the ones who mix and match batteries or have a Bank 1 and Bank 2 that they operate independently, or combine at times, that causes problems. In that case a multi-bank charger should be used because it can send the appropriate charge current to each individual battery. This is especially important when it comes to the 'Float' stage.
1. First thing I would is take a Volt (VOM) Meter and check the voltage in both battery banks.
2. If the starting batteries are low or dead, disconnect the house batteries from the system.
3. If you have a portable charger, connect it to your starting batteries. Do Not plug in the shore power cord! We don't want the Vanner interfering with anything.
4. After the starter batteries are charged back up, try to start and run the engine and check all things that were not working before.
My suggestion in the long run, is to let the Vanner charge the house batteries since it also has the inverter and automatic transfer switch, and purchase a separate charger for the starter batteries such as the
IOIA 45 - Amp Charger with IQ4 (4th. stage) . You can get by with a smaller charger, but it needs to be a four stage charger if at all possible.