STAY AWAY from ALCAN SPRING!!!!!!!!

[Buliwyf]

You may want to post in the "Tow Rigs and Trailers" Forum at Pirate4x4.com. They have all kinds of spring experts there, I'll bet they're even on a 1st name basisi with some spring folks you need to get in touch with.

Don't forget pics. They love pics.

And send a linky here so we can jump over and help out some more.:ylsmoke:

 

[bob91yj]

You may want to post in the "Tow Rigs and Trailers" Forum at Pirate4x4.com. They have all kinds of spring experts there

And send a linky here so we can jump over and help out some more.:ylsmoke:

It'll get more attention in General ******** Chat...even more experts there!:sombrero:

 

[AeroNautiCal]

If ever a thread merited deleting!

You may want to post in the "Tow Rigs and Trailers" Forum at Pirate4x4.com. They have all kinds of spring experts there, I'll bet they're even on a 1st name basisi with some spring folks you need to get in touch with.

Don't forget pics. They love pics.

Then they will be disappointed, as the OP didn't take any pics which actually show the Alcan springs on his truck!

The same truck that the OP had never even seen when he ordered the springs, and which he had no weight records for.

Simply put, the OP ordered (by phone) springs for a 'one of six ever made' truck which he had not yet set eyes on, and which he had (and still has) no verified weight records of... What could possibly go wrong?

Which of you reading this thread would ever place a telephone order for springs for a 'one of six ever made' truck that you had not ever seen, and for which you had no actual weight records of?

And why would you not take pics which actually show that the springs in question were ever fitted to the truck, if only to assist the manufacturer to have some genuine proof of your allegations?

 

[TangoBlue]

Which of you reading this thread would ever place a telephone order for springs for a 'one of six ever made' truck that you had not ever seen, and for which you had no actual weight records of?

Apparently quite a few, judging from the responses. Which I, like you, find simply amazing from a community that asserts a lifestyle built upon self-sufficiency and responsibility.

"Common sense is not a common virtue."

 

[Mc Taco]

And why would you not take pics which actually show that the springs in question were ever fitted to the truck, if only to assist the manufacturer to have some genuine proof of your allegations

On post #43 he posted pics of his rig after the springs were installed. Not trying to defend or condemn, just thought that I had seen some pics.

 

[RockyMtnFamily]

Then they will be disappointed, as the OP didn't take any pics which actually show the Alcan springs on his truck!

The same truck that the OP had never even seen when he ordered the springs, and which he had no weight records for.

Simply put, the OP ordered (by phone) springs for a 'one of six ever made' truck which he had not yet set eyes on, and which he had (and still has) no verified weight records of... What could possibly go wrong?

Which of you reading this thread would ever place a telephone order for springs for a 'one of six ever made' truck that you had not ever seen, and for which you had no actual weight records of?

And why would you not take pics which actually show that the springs in question were ever fitted to the truck, if only to assist the manufacturer to have some genuine proof of your allegations?

Everyone has forgot to mention a few things that this thead is lacking. The poster traveled several hundred miles to pick up the new to him, one of a kind, never seen by him, unknown weight motorhome. Have some springs mounted on it and drive it several hundred miles home. His plan apparently did not work out as a lack of prior planning raised it's ugly head when the custom ordered springs did not work out and they were shipped back to Alcan who could not fix them and return them to him within his timeframe, even with an RMA. The poster then went to a local springs company to have some new custom springs built so he could make his trip home within his time frame. Then he was upset when Alcan did not make it right after the fact by offering a refund, partial refund or making the springs right and returning them on their dime. So he proceeded to expose them for their lack of prior planning in this on the social media forums. Yes, the customer is always right. That said, there has to be a heck of a trip report somewhere in all of this manure. Now that I have thrown this out there I am going to look for my hip waders and a shovel.

 

[TangoBlue]

On post #43 he posted pics of his rig after the springs were installed. Not trying to defend or condemn, just thought that I had seen some pics.

You're right. We assume they were ALCAN springs installed. Without more detailed pictures showing the springs and their fitment it's hard to make any assessment. The whole situation can be best described as a "goat roping" contest.

Mods: wouldn't it be more convenient for everyone if we just made this thread a "sticky."

 

[alaskacreeker]

Yep, I've already admitted that I made some mistakes. I didn't call Alcan before sending the springs back. Apparently I made a mistake not taking a picture of the Alcan springs on the rig in a "close up, see the Alcan label" shot. I didn't think about that when I was taking the picture, I just simply stepped back and tried to capture the actual sagging problem that the entire rig was having. I would post this on Pirate, but quite frankly I got tired of being accused of this whole mess being 100% my fault, from lack of documented weight to lack of spring ordering knowledge. The original weight was already known from the seller (because people keep up with every pound these little Toyota RV's weigh since they are already nearly above their GVWR. If you guys really think I should post this issue over to Pirate, I will, but I would just post the thread as a warning moreso than a thread I have to respond to several times a day to defend myself. Oh, they still have my springs, my money, and won't communicate with me anymore, so I'm out of the game I guess. Alcan never fixed or even offered to in-part help fix the problem. There you have it.

You're right. We assume they were ALCAN springs installed. Without more detailed pictures showing the springs and their fitment it's hard to make any assessment. The whole situation can be best described as a "goat roping" contest.

Mods: wouldn't it be more convenient for everyone if we just made this thread a "sticky."

 

[Mc Taco]

You're right. We assume they were ALCAN springs installed. Without more detailed pictures showing the springs and their fitment it's hard to make any assessment. The whole situation can be best described as a "goat roping" contest.

True. That is the assumption I'm making as well. It would be ballsy to post a pic that was not the rig with the ALCAN springs and saying it was.

 

[bobDog]

True. That is the assumption I'm making as well. It would be ballsy to post a pic that was not the rig with the ALCAN springs and saying it was.

Yep ....
Must be another conspiracy to ruin an American business. Do we even know if that photo was taken in the USA? The money he lost was most likely supplied by foreign government! For God's sakes lets string him up.


Sent from my LS670 using Tapatalk 2

 

[TangoBlue]

Yep ....
Must be another conspiracy to ruin an American business. Do we even know if that photo was taken in the USA? The money he lost was most likely supplied by foreign government! For God's sakes lets string him up.

Finally... someone figured it out.

 

[David Harris]

The whole situation can be best described as a "goat roping" contest.

I agree on the sticky idea.

 

[I Leak Oil]

The way I read this thread on IH8MUD, they did offer some solution to fixing this issue. Perhaps I read it wrong, perhaps not.

Like I said earlier, I have no dog in the fight, not an Alcan customer only because there are other spring shops local to me. I can see the point of letting others know of a bad first hand experience with a company. It happens.....

What I find funny is this site prides itself on being more civil, above the frey, than others yet there are a bunch of posts from others that have and little to no dealings with this company who indicate they won't do business with them over this one, what has become silly, thread on the internet.

 

[TangoBlue]

The way I read this thread on IH8MUD, they did offer some solution to fixing this issue. Perhaps I read it wrong, perhaps not.

Like I said earlier, I have no dog in the fight, not an Alcan customer only because there are other spring shops local to me. I can see the point of letting others know of a bad first hand experience with a company. It happens.....

What I find funny is this site prides itself on being more civil, above the frey, than others yet there are a bunch of posts from others that have and little to no dealings with this company who indicate they won't do business with them over this one, what has become silly, thread on the internet.

That's what I read on MUD and I interpreted the suggestions the same as you.

Would you care for your ALPO cold or warmed up?

 

[ExpoMike]

First, I guess I missed the fact that these springs were ordered without the OP ever seeing/owning the rig. I can't even fathom the idea of buying custom springs for a vehicle that wasn't sitting in my driveway.

Second, since none of this info has been supplied by Alcan so it can't be verified, I am really finding it HARD to believe Alcan would make a set of springs without knowing the weight load of the rear axle (since rear springs were being made). Total weight do NOT tell you the load of one axle, period. My Ram, with the FWC, surprised the heck out of me when I got front and rear axle weights and the FRONT weighed 500 lbs. more! I would have lost money on that bet. Since adding some items, I had it re-weighed and am sitting at almost a 50/50 split (rear is 40 lbs. more). Again, had I just gave them a total weight, these springs would have never been close.

Since we will never get both sides of this story, I really don't know what to say. I do believe that anytime you are going to modify any rig, you need to do your homework first. If you don't know about something (in this case how to measure for custom springs), you research, research, research. It took me 3 months of research, talking to suspension and spring companies and such before I made the choice to get springs made. My old Cherokee, I spent a year researching and buying parts until I had everything I needed for my needs and anyone who has traveled with me, knows that rig worked great! It did not happen by chance.