Just want to share 2 stories about 2 vendors I've dealt with recently. One is
www.dieselorings.com. GREAT service. He picked up the phone, took my order, gave me good info & suggestions, and I had an order conformation via email before we hung up! The parts shipped when he said the would, and arrived on time. This is what I like (as should everyone)
One of my new years resolutions is to crack down on slacker vendors. Slack up & you're gone. I don't expect my customers to suffer because of your incompetence.
The 2nd vendor is Glassworks Unlimited. I planned on using a set of his fenders for V4, so I started with a nice email explaining the build, what I plan to do, and how I plan on selling more fenders in the future. No response. So I called, talked to Tim & placed the order. He said it would be about a week. No problem, I've got time. 2 weeks goes by, no contact. I called & he said they were ready to go out the next day. Still nothing..... won't answer the phone..... email, nothing. Never got tracking info. I did get a VM on the 8th and he said they shipped, but still NO tracking info. I still haven't heard from him, this is what I call HORRIBLE service. So I will not be purchasing his fenders, and I don't recommend anyone doing business with him. It's a real shame because I like the product.
Venting over