I worked at an auto parts store for 5 years and everyone took pride in knowing what parts the customer needed and learning as much as we could on the mechanics of vehicles. Whether I had to decipher which gaskets, ball joints, pistons and rings were needed by shops or a walk in, I wanted to make sure what was sold was correct. Which kind of irks me when I go to buy parts now and there is another new face behind the counter with zero knowledge or willing to go the extra mile for me. I know it can be difficult and confusing sometimes. I know our eyes may play tricks on us, but if I like to believe I paid attention to what part was sold and what part was delivered.
Kind of a bummer I wait all week to get my CAC hose and the wrong part was pulled and shipped half way across the country. Oh, well. At least the gent on the phone was polite and apologetic for the mistake. Till next week then...That is all.