Sorry to hear that Mike. Do you have a charger that can handle a gell battery? Normal chargers will not work on these batteries due to the low internal resistance. If not, maybe your local Sears can analyze it for you and then do a complete charge on their fancy machine. The warranty is pretty killer on these batteries so I wouldn't think Sears would have any issues with replacing it, once they find the problem themselves.
My question would be why would I need any charger? If my altenator is working correctly (which I will verify) and I have driven long enough to charge a good battery, why should I need to have any external charger at all?
The Jeep sat for a week after being driven 6 hours with one stop for fuel. Earlier that day it had more than 5 hours of run time. I would think it was well charged with 11 hours of run time over a 14 hour time frame.
I am worried this is going to be another Optima scenario. Promises of a good battery but without the backing of it. I am curious how many others with the Platinum have had them 1 year or longer?
I do need to verify it is not a starter or alt. going out (which seems less likely now then a week ago). I need a battery that I KNOW is going to start each and every time, unless I do something stupid like leaving the lights on. A great warranty means nothing when you are 50 miles into the middle of nowhere, no cell service and AAA just laughs when you give them GPS cords, assuming you can even contact them. I don't mind replacing a battery every 4 years regardless of condition, just so I know I won't have a failure but it seems that I get about a year out of one before it becomes questionable. Not a good feeling when you leave for a trip.
I think if this is replaced and I have problem with a second one, it will go back and I will look at a Deka brand next.