tankup
New member
I had just the exact opposite customer service the few times I have called. Every time the rep on the other end of the line was very courteous, helpful and resolved my issue.
Definitely. To be fair to Smitty, all my previous inquiries were handled great. But whoever is working the trailer inquiries now (and maybe he’s reading this) was a total jerk about it. I imagine there’s some stress on their end with the manufacturing and legal (VIN) improvements so maybe that’s starting to show over the phone.
Or maybe this particular dude was just on the rag today