Don’t feel bad, I bought one back in April. Was told by Ivan that it would be here in 4 weeks. We went and spent another 700 to add to the trailer once we got it. After a month I called for an eta. They said in two weeks. After 6 weeks I called again. Morgan told me I never ordered a trailer. So I gave them the invoice. He said another 2 weeks. I told him that’s what was said two weeks ago. He had Ivan call me, and he said another 3 months.
Now we are fighting with Smitybilt and 4 wheel of arts to get a refund. We were told that they could refund over card, now they’re saying nope, we can only refund by check, which will be another week and a half. Smitybilt can go straight to hell
I see you only have one post on this Forum (which leads me to believe you sought it out only after you had an issue). Sorry you had an issue with "your expectations" and felt you had to come to a fairly "constructive" thread and make disparaging remarks. You are probably posting on the wrong forum, to be honest.
If you had done your due diligence prior to placing your order, it is likely you would have found this thread and would have been aware of the issues SB has had surrounding their efforts to bring this platform to the market. The product fills a void that currently exists and SB is going through the paces to get things sorted out, and I have faith they will. They are a significant company with resources and struggle with bringing great value to the table while being compared to more expensive products pretty much across the board.
I have had only positive experiences with SB directly (probably the BEST customer service I have ever received from a Manufacturer) along with great response from Northridge, 4WP, and Quadratrec. Your mileage may very, but have reasonable expectations and treat people with respect and it goes a long way.
Don't get me wrong, I feel for you and anybody else that is dealing with delays. I was fortunate enough to have a trailer delivered last summer within 2 weeks of placing the order before they switched mfr's. I see many others that are postponing their plans and making alternate accommodations. But bottom line, if living without a refund for 10 days is THAT much of an issue for you, you might want to chose a hobby that is more in line with your financial situation.