Eh? Are you sure you called me? I'm a one-man operation and don't recall ever hearing about this, nor would I ne 'kinda rude'. FWIW, though, all warranty issues are covered directly by Truckfridge.
Yeah, it's been about a year ago so my memory is a bit cloudy but you were just very short with me. Sounded like you were either interrupted or simply having one of those days we all get sometimes. No big deal, I'd buy it again from you.