They're good about giving the info as long as you have a VIN#. But, there are times when guys may need parts and they can't get them locally or can't wait to get them from Q. On this van, we had to get one drag link end that can only come from them, and the other end is a discontinued Ford part. I luckily found one on eBay.
Yeah, they are great if you can get them on the phone. That doesn't help Saturday morning stuck at a truckstop or small town parts store. Actually, a small town parts guy might be able to figure it out by looking at the part and recognizing it, but you know what I mean.
Thanks! I try! We had another Q van come by today for a wheel/tire package. We're also going to change his front unit bearings & rotors to make them 8 on 170mm again. So he doesn't have to get them specifically machined or order from Q only. Any parts store will have them.
Changing back to stock unit bearings and add rear spacers to convert to 8x170 AND fix the track width is a much better option for the user. It would suck for Q to have to sell all those new take-off wheels, so I understand why they do it that way.
Adding the rear spacers was the best single thing I did to van handling. Better than shocks.